Moose: Live Chat WhatsApp, FAQ
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
- Prezzi
-
Prezzo: gratis
- Elementi chiave
- Compatibile con i temi più recenti
- Valutazione
- 5,0 (120)
- Sviluppatore
- MOOSE INNOVATIONS INC.
Galleria immagini in evidenza
Omnichannel support hub: Whatsapp button, Live chat, Helpdesk and customizable FAQ templates
MooseDesk: Your all-in-one customer support hub. Chat with shoppers in real-time via WhatsApp button, Live chat, Email, Helpdesk via both desktop and mobile. Empower customers with self-service features like FAQ pages, widget FAQ and advanced Order Tracking - reducing your workload while providing faster support. Customize widget effortlessly. Support customers anytime, anywhere with our mobile-friendly version. Set up in 5 minutes. Faster and easier customer support with MooseDesk!
- Omnichannel: Whatsapp button, Live chat, Facebook, Messenger, Helpdesk
- WhatsApp button: Direct to WhatsApp mobile app or desktop, customizable icons
- Mobile-friendly version: Manage all tickets and live chats on your mobile phone
- FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
- Self-service: FAQ in widget, Order tracking with order status map & timeline
- Elementi chiave
- Compatibile con i temi più recenti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
WhatsApp, Email, Live Chat, Tracking MoreCategorie
Tutte le funzionalità
Strumenti di modifica
- Rich text editor
- URL personalizzato
Opzioni di visualizzazione
- Modelli personalizzati
- Pagina del prodotto
- Pagina delle domande frequenti
- Feedback clienti
Messaggistica in tempo reale
- Live Chat
- Chat tramite email
- Caricamenti di file
- Notifiche push
- Analisi degli agenti
- Dati sui clienti
Risposte automatiche
- Domande frequenti
- Saluti
- Invia trascrizione
Personalizzazione
- Colore e font
- Emoji e adesivi
- Finestra di chat
- Orario di lavoro
- Messaggi di benvenuto
- Pulsanti di chat
- Aggiunta di tag
- Assegnazione della chat
- Avatar degli agenti
Strumenti di modifica
Opzioni di visualizzazione
Messaggistica in tempo reale
Risposte automatiche
Personalizzazione
Recensioni (120)
- Il 100% delle recensioni ha 5 stelle
-
Il 0% delle recensioni ha 4 stelle
-
Il 0% delle recensioni ha 3 stelle
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Il 0% delle recensioni ha 2 stelle
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Il 0% delle recensioni ha 1 stelle
So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
Hi Wendy,
We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!
Anne from MooseDesk Team
Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.
Hi Terry,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
MooseDesk Team
I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.
Hi there,
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our products and services for valued customers like you.
Have a wonderful day, and take care!
Mia from MooseDesk Team
The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.
Hi Paraenzi Team,
We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.
Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!
We hope to be of assistance!
Mina from MooseDesk Team
Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!
Hi Andre,
Thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.
Rest assured that we will work harder to bring the best product to you :)
Anne from MooseDesk Support Team
Assistenza
MOOSE INNOVATIONS INC. può rispondere a qualsiasi domanda riguardo Moose: Live Chat WhatsApp, FAQ.
Sviluppatore
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
22 agosto 2023
In primo piano
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