Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Priser
Pris: Gratis
Høydepunkter
Bruk direkte i Shopify-administrator
Fungerer med de nyeste temaene
Vurdering
5,0 (178)

Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready

Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, and Order Tracking - reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!

Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, and Order Tracking - reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk! mer
  • Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
  • Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
  • Mobile app: Stay alert with sound notifications. Reply to customers on-the-go
  • Multilingual self-service: Track order & search FAQ with AI-powered translation
  • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
Høydepunkter
Bruk direkte i Shopify-administrator
Fungerer med de nyeste temaene

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

WhatsApp, Email, Live Chat, Facebook, Instagram, Livechat

Redigering av verktøy

Redigeringsprogram for rik tekst, Tilpasset URL-adresse

Visningsalternativer

Tilpassede maler, Produktside, Side med vanlige spørsmål, Tilbakemeldinger fra kunder

Sanntidsmeldinger

Live chat, E-postchat, Filopplastinger, Push-varsler, Agentanalyse, Kundeinnsikt

Automatiserte svar

Vanlige spørsmål, Hilsener, Send transkripsjon

Tilpasning

Farge og skrifttype, Emojier og klistremerker, Chatvindu, Åpningstider, Velkomstmeldinger, Chatknapper, Tagging, Chattilordning, Agentavatar

Omtaler (178)

Samlet vurdering
5
Antall per vurderingsnivå
  • 99 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
11. november 2024

.

Pureform.nl
Nederland
7 måneder bruker appen
31. oktober 2024

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!

It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.

Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!

Try it out if you want to level up your customer service!

Meteor Fashion
India
7 dager bruker appen
12. november 2024

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Frankton's
Storbritannia
7 dager bruker appen
22. september 2024

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
Frankrike
29 dager bruker appen
MOOSE INNOVATIONS INC. svarte 29. september 2024

Hi there,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our products and services for valued customers like you.

Have a wonderful day, and take care!

Mia from MooseDesk Team

12. november 2024

The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

Credible Hats
Kenya
29 dager bruker appen

Brukerstøtte

MOOSE INNOVATIONS INC. kan besvare eventuelle spørsmål du har om Moose: Live Chat WhatsApp, FAQ.

Utvikler

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Lansert

22. august 2023

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