Moose: Live Chat WhatsApp, FAQ
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
- Prijs
-
Prijs: gratis
- Hoogtepunten
- Werkt met de nieuwste thema's
- Beoordeling
- 5,0 (146)
- Ontwikkelaar
- MOOSE INNOVATIONS INC.
Galerij met uitgelichte afbeeldingen
Omnichannel ondersteuningshub: Live chat, WhatsApp, SNS, FAQ-sjablonen, helpdesk. Mobiel-klaar
MooseDesk: Jouw alles-in-één klantenondersteuningshub. Bied directe antwoorden via livechat, e-mail en meerdere sociale mediakanalen: Facebook, Instagram, Messenger, WhatsApp. Voorzie je winkel van zelfbedieningsfuncties: FAQ-pagina's, FAQ in widget, Order Tracking, waardoor je werkdruk vermindert terwijl je klanten tevreden stelt. Pas de widget aan om bij je merkstijl te passen. Niet meer de hele dag achter een bureau zitten. Chat met klanten overal en altijd met onze mobiele app. Probeer moeiteloze klantenondersteuning met MooseDesk!
- Omnichannel: Beheer Livechat, FAQ & Contactpagina's, E-mail, Helpdesk in 1 app
- Redirect-knop: Facebook, WhatsApp, Messenger, Instagram & meer
- Mobiele app: Blijf alert met geluidmeldingen. Reageer op klanten onderweg
- FAQ Builder: Vooraf gebouwde FAQ & Contact ons sjablonen, product FAQ. 1-klik installatie
- Orderbeheer: Maak bestelling in app, Tracking Order integratie, leverdatum
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Werkt met de nieuwste thema's
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
WhatsApp, Email, Live Chat, Facebook, Instagram, LivechatCategorieën
Alle functies
Berichten versturen in real time
- Live chat
- E-mailchat
- Bestanden uploaden
- Pushmeldingen
- Agentanalytics
- Klantinzichten
Geautomatiseerde antwoorden
- Veelgestelde vragen
- Begroetingen
- Transcript versturen
Aanpassing
- Kleur en lettertype
- Emoji's en stickers
- Chatvenster
- Openingstijden
- Welkomstberichten
- Chatknoppen
- Tagging
- Chattoewijzing
- Agentavatar
Bewerkingstools
- RTF-editor
- Aangepaste URL
Weergaveopties
- Eigen templates
- Productpagina
- Pagina met veelgestelde vragen
- Feedback van klanten
Berichten versturen in real time
Geautomatiseerde antwoorden
Aanpassing
Bewerkingstools
Weergaveopties
Recensies (146)
- 100% recensies zijn 5 sterren
-
0% recensies zijn 4 sterren
-
0% recensies zijn 3 sterren
-
0% recensies zijn 2 sterren
-
0% recensies zijn 1 sterren
I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.
Hi there,
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our products and services for valued customers like you.
Have a wonderful day, and take care!
Mia from MooseDesk Team
So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
Hi Wendy,
We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!
Anne from MooseDesk Team
Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.
Hi Terry,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
MooseDesk Team
The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.
Hi Paraenzi Team,
We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.
Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!
We hope to be of assistance!
Mina from MooseDesk Team
I can't explain enough how professional and supportive is their customer care. Mina was very comprehensive about my needs and she sort out everything.
The app works pretty good. 100% go for it!
Mina and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!
Let us know on Live Chat or email support when you need us.
We will be there for you :D
Mina from MooseDesk Team
Ondersteuning
MOOSE INNOVATIONS INC. kan al je vragen beantwoorden over Moose: Live Chat WhatsApp, FAQ.
Ontwikkelaar
Geïntroduceerd
22 augustus 2023