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Excellent Customer Support & Powerful Helpdesk Solution!

We recently integrated MooseDesk into our Shopify store, and it has been a game-changer for our customer service operations. The app is incredibly user-friendly, making it easy to manage support tickets and provide fast responses to our customers.

One of the standout features is its seamless integration with Shopify, allowing us to pull up customer order details instantly, which saves our team a lot of time. The automation tools and knowledge base feature have also helped us streamline inquiries and reduce repetitive questions.

Additionally, their customer support team is fantastic—very responsive and always willing to go the extra mile to assist. It’s clear that the developers put a lot of thought into making this app efficient and easy to use.

If you're looking for a reliable and affordable helpdesk solution for your Shopify store, MooseDesk is definitely worth it! Highly recommended!

Best chat service app ever.. tons of customization and super cool staff to work with. If they cannot get back to you due to time difference leave a detailed message and they will respond back to you the following day with the fix or resolve advice.

I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!

This is truly a terrific app with a complete customer care center built in - features that everyone appreciates to find on a site. Thanks for the terrific help in their live chat, setup was a breeze too. Works perfectly. Thank you

Great app and even better customer support! Easy to set up, packed with useful features, visually appealing, and seamlessly integrated with Shopify. A special thanks to Donna for her patience and for handling all my questions and requests!