Moose Live Chat, FAQ, Whatsapp

Moose Live Chat, FAQ, Whatsapp

Built for Shopify
Preços
Preço: Grátis
Destaques
Dá para usar direto no admin da Shopify
Compatível com os temas mais recentes
Classificação
5,0 (48)

Omnichannel support: Live Chat, Ticket, Whatsapp button, FAQ page, FAQ widget, Order tracking widget

All-in-one customer support solution: Live Chat, Ticket Helpdesk, WhatsApp button, FAQ page, FAQ widget, Order tracking widget, and more! Ensure you never miss a message and deliver rapid resolutions across multiple channels. Empower your customers with 24/7 self-service options through intuitive FAQ page and self-service widget. All setup in 5 minutes. Support customer easier, better, faster with MooseDesk!

All-in-one customer support solution: Live Chat, Ticket Helpdesk, WhatsApp button, FAQ page, FAQ widget, Order tracking widget, and more! Ensure you never miss a message and deliver rapid resolutions across multiple channels. Empower your customers with 24/7 self-service options through intuitive FAQ page and self-service widget. All setup in 5 minutes. Support customer easier, better, faster with MooseDesk! mais
  • Omnichannel: Live chat, Ticket, Whatsapp button,...
  • FAQ Builder: Pre-built FAQ & Contact Us template. 1-click set-up
  • Branded self-service: FAQ in widget, Order tracking, ...
  • Order management: Order status, date & time, paid amount, manage returns
  • 24/7 support availability: Round-the-clock service even in different time zones

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Destaques
Dá para usar direto no admin da Shopify
Compatível com os temas mais recentes

Mensagens em tempo real

Análise do agente, Insights sobre os clientes, Conversa por e-mail, Carregamento de arquivos, Chat em tempo real, Notificações push

Respostas automatizadas

Perguntas frequentes, Saudações, Enviar transcrição

Personalização

Avatar do agente, Horário comercial, Atribuição de chat, Botões de chat, Janela de chat, Cor e fonte, Emojis e adesivos, Marcação com tag, Mensagens de boas-vindas

Lançado

22 de agosto de 2023

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

WhatsApp, Email, Live Chat

Avaliações (48)

Classificação geral
5
Número por nível de avaliação
  • 100% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
11 de junho de 2024

I have used several Support Ticket and Helpdesk Apps and even the ones that have high monthly or annual costs always disappoint. Moosedesk has been an amazing experience so far. I love the simplicity and ease of use, and it still has everything you need. I cannot speak highly enough about the high level of customer service. They respond so quickly and are prepared to go above and beyond to tweak the system specifically for your store. And there are many new features that are coming, so I am excited to be part of this journey.

CubCam
Austrália
Aproximadamente 1 mês usando o app
10 de junho de 2024

The App is great and the customer service is out of this world. I have never seen such resposiveness and willingness to help. They have done several customisations within a few hours and always ready to tweak things when needed. I am loving using the App and it's exciting to see the new features they keep releasing. Thank you guys!

Ollie+Zara
Austrália
Aproximadamente 1 mês usando o app
11 de abril de 2024

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
Estados Unidos
3 meses usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de abril de 2024

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

19 de junho de 2024

Exceptional App and Outstanding Support!

I am extremely happy with MooseDesk FAQ & Helpdesk. The app itself is fantastic, offering all the features we need to manage our helpdesk and FAQs efficiently. It's user-friendly, reliable, and seamlessly integrates with our Shopify store.

What truly sets MooseDesk apart is their outstanding customer support. The team has been incredibly responsive and helpful, addressing all my customization requests promptly and effectively. They went above and beyond to ensure everything worked perfectly, even on mobile devices.

I’ve never experienced such a high level of support with any other app. The team's dedication and commitment to providing an excellent user experience are truly commendable.

If you’re looking for a top-notch helpdesk solution with exceptional support, look no further than MooseDesk FAQ & Helpdesk. Highly recommended!

Thank you, MooseDesk team, for your incredible app and stellar support!

199 Kart
Índia
15 dias usando o app
10 de junho de 2024

This is a really good up and coming app on Shopify. Very aesthetically pleasing and great user-friendliness. The helpdesk function is definitely a great addition especially for growing businesses.

The support team is also extremely fast to fix any issue that you may occur. I'll definitely recommend everyone to try this app.

LAEUCHE | Official Online Store
Singapura
7 dias usando o app

Atendimento

MOOSE INNOVATIONS INC. pode responder a qualquer pergunta que você tenha sobre o app Moose Live Chat, FAQ, Whatsapp

Desenvolvedor

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Recursos

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

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