Moose: Live Chat FAQ Whatsapp
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
- Preços
-
grátis
- Destaques
- Popular entre empresas dos Estados Unidos
- Dá para usar direto no admin da Shopify
- Compatível com os temas mais recentes
- Classificação
- 5,0 (292)
- Desenvolvedor
- MOOSE INNOVATIONS INC.
Galeria de imagens em destaque
Hub de suporte omnichannel: Chat ao vivo, Whatsapp, Messenger, FAQ e widget multilíngue. Pronto para dispositivos móveis
Seu hub de suporte ao cliente tudo-em-um. Forneça respostas instantâneas via chat ao vivo, e-mail e canais de mídia social: WhatsApp, Messenger, Instagram, etc. Centralize chats do Messenger e outros canais na Caixa de Entrada do Moose. Suporte em qualquer idioma com tradução de widget alimentada por IA. Melhore o autoatendimento com páginas de FAQ, FAQ no widget, Rastreamento de Pedidos. Não é mais necessário ficar sentado em uma mesa o dia todo. Converse com os clientes em qualquer lugar, a qualquer hora, com nosso aplicativo móvel. Experimente o suporte ao cliente sem esforço com o MooseDesk!
- Omnichannel: Gerencie páginas de Chat ao Vivo, FAQ e Contate-nos, E-mail, Helpdesk em 1 aplicativo
- Botão de redirecionamento: Facebook, WhatsApp, Messenger, Instagram, Calendly, Telefone, etc.
- Botão do WhatsApp: Personalize ícones do WhatsApp e preencha a mensagem do WhatsApp
- Autoatendimento multilíngue: Rastreie pedidos e pesquise FAQ com tradução alimentada por IA
- Construtor de FAQ: Modelos de FAQ e Contate-nos pré-construídos, FAQ de produtos. Configuração com 1 clique
Contém texto traduzido automaticamente
- Destaques
- Popular entre empresas dos Estados Unidos
- Dá para usar direto no admin da Shopify
- Compatível com os temas mais recentes
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
- Live Chat
- Livechat
- Messenger
Categorias
Mensagens em tempo real
Respostas automatizadas
Avaliações (292)
Excellent Customer Support & Powerful Helpdesk Solution!
We recently integrated MooseDesk into our Shopify store, and it has been a game-changer for our customer service operations. The app is incredibly user-friendly, making it easy to manage support tickets and provide fast responses to our customers.
One of the standout features is its seamless integration with Shopify, allowing us to pull up customer order details instantly, which saves our team a lot of time. The automation tools and knowledge base feature have also helped us streamline inquiries and reduce repetitive questions.
Additionally, their customer support team is fantastic—very responsive and always willing to go the extra mile to assist. It’s clear that the developers put a lot of thought into making this app efficient and easy to use.
If you're looking for a reliable and affordable helpdesk solution for your Shopify store, MooseDesk is definitely worth it! Highly recommended!
It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.
From Thomas.
I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!
Thank you so much for your generous review. Your feedback is incredibly valuable to us and we truly appreciate you taking the time to share your positive experience with MooseDesk.
This is truly a terrific app with a complete customer care center built in - features that everyone appreciates to find on a site. Thanks for the terrific help in their live chat, setup was a breeze too. Works perfectly. Thank you
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Great app and even better customer support! Easy to set up, packed with useful features, visually appealing, and seamlessly integrated with Shopify. A special thanks to Donna for her patience and for handling all my questions and requests!
Thank you so much for the amazing feedback. It was a real pleasure helping you out, and I’m always just a message away if you need anything else. Let’s keep things running awesomely together!
Donna from with love 💛
Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app
Atendimento
O atendimento para o app é oferecido por MOOSE INNOVATIONS INC.
Ou acesse o portal de atendimento da empresaDesenvolvedor
Lançado
22 de agosto de 2023
Em destaque
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