Moose: Live Chat FAQ, WhatsApp
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
- Preços
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Preço: Grátis
- Destaques
- Compatível com os temas mais recentes
- Classificação
- 5,0 (104)
- Desenvolvedor
- MOOSE INNOVATIONS INC.
Galeria de imagens em destaque
Central de suporte omnicanal: botão do Whatsapp, Chat ao vivo, Helpdesk e modelos de FAQ personalizáveis
Conheça o MooseDesk, seu hub de suporte ao cliente tudo-em-um. Converse com os clientes em tempo real via botão do WhatsApp, Chat ao vivo, Email, Helpdesk. Empodere os clientes com recursos de autoatendimento como páginas de FAQ, widget de FAQ e rastreamento avançado de pedidos - reduzindo sua carga de trabalho enquanto oferece suporte mais rápido. Personalize o widget sem esforço e faça sua loja parecer incrivelmente profissional. Configuração em 5 minutos. Suporte ao cliente de forma mais fácil com o MooseDesk.
- Omnicanal: botão do Whatsapp, Chat ao vivo, Facebook, Messenger, Helpdesk
- Botão do WhatsApp: Direto para o app móvel ou desktop do WhatsApp, ícones personalizáveis
- Construtor de FAQ: Modelos pré-construídos de FAQ e Contate-nos, FAQ de produto. Configuração com 1 clique
- Autoatendimento: FAQ em widget, rastreamento de pedidos com mapa de status do pedido e cronograma
- Gestão de pedidos: Criar pedido no app, verificar histórico de pedidos do cliente, ...
Contém texto traduzido automaticamente
- Destaques
- Compatível com os temas mais recentes
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
WhatsApp, Email, Live Chat, Tracking MoreCategorias
Ferramentas de edição
Opções de exibição
Mensagens em tempo real
Respostas automatizadas
Personalização
Avaliações (104)
- 100% das avaliações são de 5 estrelas
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0% das avaliações são de 4 estrelas
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0% das avaliações são de 3 estrelas
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0% das avaliações são de 2 estrelas
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0% das avaliações são de 1 estrelas
So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
Hi Wendy,
We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!
Anne from MooseDesk Team
Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.
Hi Terry,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
MooseDesk Team
I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.
Hi Owen, it's Mia here
Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Have a wonderful day, and take care!
Mia from MooseDesk
The functionality is very rich and powerful! The technical support is also very quick, almost meeting all my needs. It would be perfect if the templates could be more diverse and allow uploading of custom fonts.
Hi Curtarra,
I really appreciate you taking the time to share your thoughts with us!
Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
Please do not hesitate to contact us if a problem arises. We are always available to assist you.
Mia from MooseDesk Team
Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!
Atendimento
MOOSE INNOVATIONS INC. pode responder a qualquer pergunta que você tenha sobre o app Moose: Live Chat FAQ, WhatsApp
Desenvolvedor
Lançado
22 de agosto de 2023