Moose: Live Chat WhatsApp, FAQ
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
- Preços
-
Preço: Grátis
- Destaques
- Dá para usar direto no admin da Shopify
- Compatível com os temas mais recentes
- Classificação
- 5,0 (195)
- Desenvolvedor
- MOOSE INNOVATIONS INC.
Galeria de imagens em destaque
Hub de suporte omnicanal: Live chat, WhatsApp, SNS, FAQ e widget multilíngue. Pronto para dispositivos móveis
Seu hub de suporte ao cliente tudo-em-um. Forneça respostas instantâneas via chat ao vivo, e-mail e canais de mídia social: Facebook, Instagram, Messenger, WhatsApp. Suporte em qualquer idioma com tradução de widget alimentada por IA. Melhore o autoatendimento com páginas de FAQ, FAQ no widget, Rastreamento de Pedidos. Crie atalhos de mensagens para reduzir sua carga de trabalho enquanto satisfaz os clientes. Não é mais necessário ficar sentado em uma mesa o dia todo. Converse com os clientes em qualquer lugar, a qualquer hora, com nosso aplicativo móvel. Experimente o suporte ao cliente sem esforço com MooseDesk
- Omnicanal: Gerencie Livechat, páginas de FAQ e Contate-Nos, E-mail, Helpdesk em 1 aplicativo
- Botão de redirecionamento: Facebook, WhatsApp, Messenger, Instagram, Calendly, Telefone, etc.
- Resposta Pronta: Configure respostas pré-escritas para conversas e tickets
- Autoatendimento multilíngue: Rastreie pedidos e pesquise FAQ com tradução alimentada por IA
- Construtor de FAQ: Modelos de FAQ e Contate-Nos pré-construídos, FAQ de produtos. Configuração com 1 clique
Contém texto traduzido automaticamente
- Destaques
- Dá para usar direto no admin da Shopify
- Compatível com os temas mais recentes
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
WhatsApp, Email, Live Chat, Facebook, Instagram, LivechatCategorias
Ferramentas de edição
Opções de exibição
Mensagens em tempo real
Respostas automatizadas
Avaliações (195)
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Hi dear,
Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.
Sincerely,
Mina from MooseDesk Team
We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!
Dear Frankton's,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk
⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!
MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.
What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.
If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!
Hi Gems Crowd,
Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!
Best regards,
Sam from MooseDesk
MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!
It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.
Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!
Try it out if you want to level up your customer service!
Hi Meteor Fashion,
We’re overjoyed to hear such positive feedback! Thank you for taking the time to leave us a 5-star review. It’s wonderful to know that our efforts have made a difference, and we’ll continue doing our best to serve you even better in the future.
Sincerely,
Anne from MooseDesk
My experience with Moose is great. I was having trouble with the chat widget showing and contacted customer support. The Team Member who helped me resolve this problem was Anne. She is kind, and helpful, and kept me updated along the way. I highly recommend Moose for your chat services and for customers who truly value customer service.
Hi there,
Thank you so much for your kind words and 5-star review! It means the world to us that you had such a positive experience. Our goal is always to provide the best possible service, and knowing we achieved that for you is incredibly rewarding. We truly appreciate your support and can’t wait to serve you again in the future!
Anne from MooseDesk
Atendimento
MOOSE INNOVATIONS INC. pode responder a qualquer pergunta que você tenha sobre o app Moose: Live Chat WhatsApp, FAQ
Desenvolvedor
Lançado
22 de agosto de 2023
Em destaque
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