Moose Live Chat, FAQ, Whatsapp

Moose Live Chat, FAQ, Whatsapp

Built for Shopify
Priser
Pris: Gratis
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana
Betyg
5,0 (47)

Omnikanalstöd: Live Chat, biljettsystem, WhatsApp-knapp, FAQ-sida, FAQ-widget, orderuppföljningswidget

Allt-i-ett-lösning för kundsupport: Live Chat, biljetthelpdesk, WhatsApp-knapp, FAQ-sida, FAQ-widget, orderuppföljningswidget och mer! Se till att du aldrig missar ett meddelande och leverera snabba lösningar över flera kanaler. Ge dina kunder möjlighet till självbetjäning dygnet runt genom en intuitiv FAQ-sida och självbetjäningswidget. Allt är inställt på 5 minuter. Stödja kunder enklare, bättre, snabbare med MooseDesk!

Allt-i-ett-lösning för kundsupport: Live Chat, biljetthelpdesk, WhatsApp-knapp, FAQ-sida, FAQ-widget, orderuppföljningswidget och mer! Se till att du aldrig missar ett meddelande och leverera snabba lösningar över flera kanaler. Ge dina kunder möjlighet till självbetjäning dygnet runt genom en intuitiv FAQ-sida och självbetjäningswidget. Allt är inställt på 5 minuter. Stödja kunder enklare, bättre, snabbare med MooseDesk! mer
  • Omnikanal: Live chat, biljettsystem, WhatsApp-knapp,...
  • FAQ-byggare: Förbyggd FAQ och Kontakta oss-mall. 1-klicksinstallation
  • Varumärkesanpassad självbetjäning: FAQ i widget, orderuppföljning, ...
  • Orderhantering: Orderstatus, datum och tid, betalt belopp, hantera returer
  • Tillgänglighet för support 24/7: Rundtjänst även i olika tidszoner

Innehåller automatöversatt text

Visa original
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana

Meddelanden i realtid

Agentanalys, Kundinsikter, Chatt för e-post, Filuppladdningar, Livechatt, Push-meddelanden

Automatiserade svar

Vanliga frågor (FAQ), Hälsningar, Skicka utskrifter

Anpassning

Agent avatar, Öppettider, Chattuppdrag, Chattknappar, Chattfönster, Färg och teckensnitt, Emojis och klistermärken, Taggning, Välkomstmeddelanden

Lansering

22 augusti 2023

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

WhatsApp, Email, Live Chat

Recensioner (47)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
11 juni 2024

I have used several Support Ticket and Helpdesk Apps and even the ones that have high monthly or annual costs always disappoint. Moosedesk has been an amazing experience so far. I love the simplicity and ease of use, and it still has everything you need. I cannot speak highly enough about the high level of customer service. They respond so quickly and are prepared to go above and beyond to tweak the system specifically for your store. And there are many new features that are coming, so I am excited to be part of this journey.

CubCam
Australien
Ungefär en månad användning av appen
10 juni 2024

The App is great and the customer service is out of this world. I have never seen such resposiveness and willingness to help. They have done several customisations within a few hours and always ready to tweak things when needed. I am loving using the App and it's exciting to see the new features they keep releasing. Thank you guys!

Ollie+Zara
Australien
Ungefär en månad användning av appen
11 april 2024

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
USA
3 månader användning av appen
MOOSE INNOVATIONS INC. svarade 22 april 2024

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

10 juni 2024

This is a really good up and coming app on Shopify. Very aesthetically pleasing and great user-friendliness. The helpdesk function is definitely a great addition especially for growing businesses.

The support team is also extremely fast to fix any issue that you may occur. I'll definitely recommend everyone to try this app.

LAEUCHE | Official Online Store
Singapore
7 dagar användning av appen
13 maj 2024

Their support team is lightning-fast and incredibly helpful. The app itself is packed with features that some paid apps dont even touch (or offer for free). MooseDesk is my go-to for top-notch support services. If you're running a store, this app is a must-have.

avis-demo
USA
3 månader användning av appen
MOOSE INNOVATIONS INC. svarade 22 maj 2024

Hi Avis,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

MooseDesk Team

Support

MOOSE INNOVATIONS INC. kan svara på eventuella frågor du har om Moose Live Chat, FAQ, Whatsapp.

Utvecklare

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

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