Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Priser
Pris: Gratis
Höjdpunkter
Fungerar med de senaste temana
Betyg
5,0 (118)

Omnikanalsupporthub: Whatsapp-knapp, Livechatt, Helpdesk och anpassningsbara FAQ-mallar

MooseDesk: Din allt-i-ett kundsupporthub. Chatta med kunder i realtid via WhatsApp-knapp, Livechatt, E-post, Helpdesk via både dator och mobil. Ge kunderna självbetjäningsfunktioner som FAQ-sidor, widget-FAQ och avancerad Order Tracking - minskar din arbetsbelastning samtidigt som du ger snabbare support. Anpassa widget enkelt. Stöd kunder när som helst, var som helst med vår mobilvänliga version. Ställ in på 5 minuter. Snabbare och enklare kundsupport med MooseDesk!

MooseDesk: Din allt-i-ett kundsupporthub. Chatta med kunder i realtid via WhatsApp-knapp, Livechatt, E-post, Helpdesk via både dator och mobil. Ge kunderna självbetjäningsfunktioner som FAQ-sidor, widget-FAQ och avancerad Order Tracking - minskar din arbetsbelastning samtidigt som du ger snabbare support. Anpassa widget enkelt. Stöd kunder när som helst, var som helst med vår mobilvänliga version. Ställ in på 5 minuter. Snabbare och enklare kundsupport med MooseDesk! mer
  • Omnikanal: Whatsapp-knapp, Livechatt, Facebook, Messenger, Helpdesk
  • WhatsApp-knapp: Direkt till WhatsApp mobilapp eller dator, anpassningsbara ikoner
  • Mobilvänlig version: Hantera alla biljetter och livechattar på din mobiltelefon
  • FAQ Builder: Förbyggda FAQ- & Kontakta oss-mallar, produkt-FAQ. 1-klicksinstallation
  • Självbetjäning: FAQ i widget, Order tracking med orderstatuskarta & tidslinje

Innehåller automatöversatt text

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Höjdpunkter
Fungerar med de senaste temana

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

WhatsApp, Email, Live Chat, Tracking More

Redigeringsverktyg

RTF-redigerare, Anpassad URL

Visningsalternativ

Anpassade mallar, Produktsidor, Sida för vanliga frågor, Feedback från kunder

Meddelanden i realtid

Livechatt, Chatt för e-post, Filuppladdningar, Push-meddelanden, Agentanalys, Kundinsikter

Automatiserade svar

Vanliga frågor (FAQ), Hälsningar, Skicka utskrifter

Anpassning

Färg och teckensnitt, Emojis och klistermärken, Chattfönster, Öppettider, Välkomstmeddelanden, Chattknappar, Taggning, Chattuppdrag, Agent avatar

Recensioner (118)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
5 augusti 2024

So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team

HTNetwork
Storbritannien
5 månader användning av appen
MOOSE INNOVATIONS INC. svarade 19 augusti 2024

Hi Wendy,

We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!

Anne from MooseDesk Team

13 augusti 2024

Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.

RustStop
Australien
3 månader användning av appen
MOOSE INNOVATIONS INC. svarade 1 september 2024

Hi Terry,

Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.

Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!

Sincerely,
MooseDesk Team

22 september 2024

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
Frankrike
29 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 29 september 2024

Hi there,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our products and services for valued customers like you.

Have a wonderful day, and take care!

Mia from MooseDesk Team

4 september 2024

The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.

Paraenzi
Indien
12 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 29 september 2024

Hi Paraenzi Team,

We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.

Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!

We hope to be of assistance!
Mina from MooseDesk Team

29 juli 2024

I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.

Kentucky Country Home, LLC
USA
Ungefär 2 månader användning av appen
MOOSE INNOVATIONS INC. svarade 1 augusti 2024

Hi Owen, it's Mia here

Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Have a wonderful day, and take care!

Mia from MooseDesk

Support

MOOSE INNOVATIONS INC. kan svara på eventuella frågor du har om Moose: Live Chat WhatsApp, FAQ.

Utvecklare

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Lansering

22 augusti 2023

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