Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Priser
Pris: Gratis
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana
Betyg
5,0 (195)

Omnikanalsupporthub: Livechatt, WhatsApp, SNS, FAQ & flerspråkig widget. Mobilanpassad

Din allt-i-ett kundsupporthub. Ge omedelbara svar via livechatt, e-post och sociala mediekanaler: Facebook, Instagram, Messenger, WhatsApp. Stöd på alla språk med AI-driven widgetöversättning. Förbättra självbetjäning med FAQ-sidor, FAQ i widget, orderuppföljning. Skapa meddelandegenvägar för att minska din arbetsbelastning samtidigt som du tillfredsställer kunderna. Inget mer sittande vid skrivbordet hela dagen. Chatta med kunder var som helst, när som helst med vår mobilapp. Prova enkel kundsupport med MooseDesk

Din allt-i-ett kundsupporthub. Ge omedelbara svar via livechatt, e-post och sociala mediekanaler: Facebook, Instagram, Messenger, WhatsApp. Stöd på alla språk med AI-driven widgetöversättning. Förbättra självbetjäning med FAQ-sidor, FAQ i widget, orderuppföljning. Skapa meddelandegenvägar för att minska din arbetsbelastning samtidigt som du tillfredsställer kunderna. Inget mer sittande vid skrivbordet hela dagen. Chatta med kunder var som helst, när som helst med vår mobilapp. Prova enkel kundsupport med MooseDesk mer
  • Omnikanal: Hantera Livechatt, FAQ & Kontakta oss-sidor, E-post, Helpdesk i 1 app
  • Omdirigeringsknapp: Facebook, WhatsApp, Messenger, Instagram, Calendly, Telefon, etc.
  • Förskrivet svar: Ställ in förskrivna svar på konversationer och biljetter
  • Flerspråkig självbetjäning: Spåra order & sök FAQ med AI-driven översättning
  • FAQ-byggare: Förbyggda FAQ & Kontakta oss-mallar, produkt-FAQ. 1-klicksinstallation

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Visa original
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

WhatsApp, Email, Live Chat, Facebook, Instagram, Livechat

Recensioner (195)

Helhetsomdöme
5
Antal per omdömesnivå
  • 99 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
11 november 2024

.

Pureform.nl
Nederländerna
7 månader användning av appen
MOOSE INNOVATIONS INC. svarade 1 december 2024

Hi dear,

Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.

Sincerely,
Mina from MooseDesk Team

12 november 2024

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Frankton's
Storbritannien
7 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 1 december 2024

Dear Frankton's,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley from MooseDesk

27 november 2024

⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!

MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.

What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.

If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!

My Store
Indien
21 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 1 december 2024

Hi Gems Crowd,

Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!

Best regards,
Sam from MooseDesk

31 oktober 2024

My experience with Moose is great. I was having trouble with the chat widget showing and contacted customer support. The Team Member who helped me resolve this problem was Anne. She is kind, and helpful, and kept me updated along the way. I highly recommend Moose for your chat services and for customers who truly value customer service.

CoverUp
USA
25 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 1 december 2024

Hi there,

Thank you so much for your kind words and 5-star review! It means the world to us that you had such a positive experience. Our goal is always to provide the best possible service, and knowing we achieved that for you is incredibly rewarding. We truly appreciate your support and can’t wait to serve you again in the future!

Anne from MooseDesk

31 oktober 2024

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!

It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.

Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!

Try it out if you want to level up your customer service!

Meteor Fashion
Indien
7 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 1 december 2024

Hi Meteor Fashion,

We’re overjoyed to hear such positive feedback! Thank you for taking the time to leave us a 5-star review. It’s wonderful to know that our efforts have made a difference, and we’ll continue doing our best to serve you even better in the future.

Sincerely,
Anne from MooseDesk

Support

MOOSE INNOVATIONS INC. kan svara på eventuella frågor du har om Moose: Live Chat WhatsApp, FAQ.

Utvecklare

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Lansering

22 augusti 2023

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