MooseDesk FAQ & Helpdesk

MooseDesk FAQ & Helpdesk

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Om appen

Lansering

22 augusti 2023

Språk

engelska

Denna app finns inte översatt till svenska

Bygg enkelt en FAQ-sida, Produkt-FAQ på 5 minuter. Hantera biljetter och kunder i ett arbetsutrymme.

Exklusivt byggd för Shopify-handlare. MooseDesk tillhandahåller FAQs, produkt-FAQ och robust kundsupport för att hjälpa dig att stödja kunder snabbare, enklare. Ställ in FAQ-sidan enkelt på 5 minuter med tilltalande FAQ-mallar. Integrera FAQ till produktsidan enkelt och anpassa den som du vill. Hantera alla biljetter enklare med helpdesk-funktionen - för att ta emot, svara. spåra kunden snabbare än någonsin - på en arbetsplats. Kontakta oss för fler anpassade funktioner - allt inom räckhåll!

Exklusivt byggd för Shopify-handlare. MooseDesk tillhandahåller FAQs, produkt-FAQ och robust kundsupport för att hjälpa dig att stödja kunder snabbare, enklare. Ställ in FAQ-sidan enkelt på 5 minuter med tilltalande FAQ-mallar. Integrera FAQ till produktsidan enkelt och anpassa den som du vill. Hantera alla biljetter enklare med helpdesk-funktionen - för att ta emot, svara. spåra kunden snabbare än någonsin - på en arbetsplats. Kontakta oss för fler anpassade funktioner - allt inom räckhåll! mer
  • FAQ-sida: skriv och kategorisera artiklar, anpassa FAQ-sidan enkelt
  • Anpassad hjälpwidget: ta emot biljetter effektivt
  • Effektiv helpdesk: Schemalägg sändning, biljettmärkning, kundanteckning och mer
  • Insiktsfulla rapporter: Teamets prestanda, Realtidsbiljettens prestanda och mer
  • 24/7 support tillgänglighet: Runt klockan service även i olika tidszoner

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27 recensioner

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11 april 2024

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
USA
3 månader användning av appen
MOOSE INNOVATIONS INC. svarade 22 april 2024

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

10 mars 2024

The team at MooseDesk are straight up awesome. The representative i spoke with Anne was above and beyond more then helpful. They are super friendly, attentive and willing to help with anything. I needed a function customized for my site and they had someone from the development team create it for me right away.

The app is amazing, the team is awesome and i highly recommend it to anyone needing a helpdesk system on their site and i look forward to working with them in the future!

We-Fixit
USA
Ungefär en månad användning av appen
MOOSE INNOVATIONS INC. svarade 31 mars 2024

Hi Skyler,

I wanted to reach out and express my gratitude for taking the time to leave a review for our product and service as well. Your feedback is truly appreciated and we are thrilled to hear that you had a positive experience. The new features are going to be released soon, stay tuned for new updates Thank you for your support and for helping us improve our offerings

Best regards,
Anne from MooseDesk Support Team

5 april 2024

Amazing app!! and WOW the customer support is out standing love it! there so helpful and prompt. Highly trusted platform for my business and delivering to my customers. Thank you MooseDesk you always deliver. - Side note Jason is amazing keep him.

SWISH NATION
Australien
Ungefär en månad användning av appen
MOOSE INNOVATIONS INC. svarade 22 april 2024

Hi SWISH NATION,

Thank you so so so much for your glowing review!

We're thrilled to hear that you're enjoying our app and that our customer support team has exceeded your expectations. Providing excellent service and support is always our top priority, so it's incredibly rewarding to hear such positive feedback. We're honored to be your trusted platform for your business needs and look forward to continuing to serve you and your customers. Thank you for choosing MooseDesk!

17 april 2024

Very beautiful App with great, kind and patience Customer Service that is truly open to listen the user, I really appreciated that! (I have received support immediately, please continue in this way!) I installed the App few days ago and still learning using that, I like a lot the simple and intuitive dashboard which to me is very clean, knowing instantaneously where to click. I am thrilled to see what MooseDesk is planning for the future!

Filippo Fanti Photography Art
Italien
3 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 22 april 2024

Hi Filippo,

This is Anne from MooseDesk writing heartfelt gratitude for your review

We are really happy that you had a positive feedback with MooseDesk.

We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!

2 april 2024

Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app

Ball Mason Australia
Australien
19 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 22 april 2024

Hi Ball Mason,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

Om appen

Lansering

22 augusti 2023

Språk

engelska

Denna app finns inte översatt till svenska

Skapad av MOOSE INNOVATIONS INC.

Om MOOSE INNOVATIONS INC.

5,0 i genomsnittligt betyg

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333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Support

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help@moosedesk.com

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