MooseDesk FAQ & Helpdesk

MooseDesk FAQ & Helpdesk

Built for Shopify
定价
价格:免费
亮点
可直接在 Shopify 后台使用
适用于最新模板
评分
5.0 (36)

Easy build FAQ, Help center in 5 minutes. Manage tickets and customers in one helpdesk workspace.

Exclusively built for Shopify merchants. Easily build FAQ page, Knowledge Base, Help Center and support customer tickets faster with MooseDesk Set up FAQ page in 5 minutes with appealing FAQ/Help center templates. Manage all tickets from various channels easier with all-in-one support helpdesk Reach out to us for more custom features — all at your fingertips!

Exclusively built for Shopify merchants. Easily build FAQ page, Knowledge Base, Help Center and support customer tickets faster with MooseDesk Set up FAQ page in 5 minutes with appealing FAQ/Help center templates. Manage all tickets from various channels easier with all-in-one support helpdesk Reach out to us for more custom features — all at your fingertips! 更多
  • FAQ/Help center Page: write and categorize articles, customize FAQ page easily
  • Customized help widget: receive ticket efficiently
  • Efficient helpdesk: Schedule send, ticket tag, customer note, and more
  • Insightful reports: Team performance, Real-time ticket performance, and more
  • 24/7 support availability: Round-the-clock service even in different time zones

包含未翻译的文本

显示译文
亮点
可直接在 Shopify 后台使用
适用于最新模板

推出日期

2023年8月22日

语言

英语

这款应用未翻译成简体中文

评论 (36)

整体评分
5
每个评分等级的数量
  • 100% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年4月11日

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
美国
3个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年4月22日

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

2024年5月13日

Their support team is lightning-fast and incredibly helpful. The app itself is packed with features that some paid apps dont even touch (or offer for free). MooseDesk is my go-to for top-notch support services. If you're running a store, this app is a must-have.

avis-demo
美国
3个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年5月22日

Hi Avis,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

MooseDesk Team

2024年5月28日

I considered various apps for global customer service, and MooseDesk stood out with its exceptional customer support. Even with demanding requirements, they were incredibly responsive and implemented features quickly. This team has the best service mindset in the universe and the excellence to deliver results. If you want to partner with such a team, I highly recommend using MooseDesk.

BALAAN
韩国
2个月 人在使用应用
2024年3月10日

The team at MooseDesk are straight up awesome. The representative i spoke with Anne was above and beyond more then helpful. They are super friendly, attentive and willing to help with anything. I needed a function customized for my site and they had someone from the development team create it for me right away.

The app is amazing, the team is awesome and i highly recommend it to anyone needing a helpdesk system on their site and i look forward to working with them in the future!

We-Fixit
美国
大约1个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年3月31日

Hi Skyler,

I wanted to reach out and express my gratitude for taking the time to leave a review for our product and service as well. Your feedback is truly appreciated and we are thrilled to hear that you had a positive experience. The new features are going to be released soon, stay tuned for new updates Thank you for your support and for helping us improve our offerings

Best regards,
Anne from MooseDesk Support Team

2024年4月17日

Very beautiful App with great, kind and patience Customer Service that is truly open to listen the user, I really appreciated that! (I have received support immediately, please continue in this way!) I installed the App few days ago and still learning using that, I like a lot the simple and intuitive dashboard which to me is very clean, knowing instantaneously where to click. I am thrilled to see what MooseDesk is planning for the future!

Filippo Fanti Photography Art
意大利
3天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年4月22日

Hi Filippo,

This is Anne from MooseDesk writing heartfelt gratitude for your review

We are really happy that you had a positive feedback with MooseDesk.

We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!

支持

MOOSE INNOVATIONS INC. 可以回答您关于 MooseDesk FAQ & Helpdesk 的任何问题。

开发人员

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

资源

此开发者不提供直接的简体中文支持。

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