Moose: Live Chat WhatsApp, FAQ
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
- 定价
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价格:免费
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
- 评分
- 5.0 (195)
配图图库
全渠道支持中心:实时聊天、WhatsApp、SNS、FAQ和多语言小部件。移动设备就绪
您的全方位客户支持中心。通过实时聊天、电子邮件和社交媒体渠道(Facebook、Instagram、Messenger、WhatsApp)提供即时响应。使用AI驱动的小部件翻译支持任何语言。通过FAQ页面、小部件中的FAQ、订单跟踪增强自助服务。创建消息快捷方式以减少工作量,同时满足客户需求。不再需要整天坐在办公桌前。通过我们的移动应用程序随时随地与客户聊天。 尝试使用MooseDesk轻松的客户支持
- 全渠道:在一个应用中管理实时聊天、FAQ和联系我们页面、电子邮件、帮助台
- 重定向按钮:Facebook、WhatsApp、Messenger、Instagram、Calendly、电话等
- 预设回复:设置预先编写的对话和工单回复
- 多语言自助服务:使用AI驱动的翻译跟踪订单和搜索FAQ
- FAQ构建器:预构建的FAQ和联系我们模板、产品FAQ。一键设置
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品:
WhatsApp, Email, Live Chat, Facebook, Instagram, Livechat.
Hi dear,
Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.
Sincerely,
Mina from MooseDesk Team
We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!
Dear Frankton's,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk
⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!
MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.
What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.
If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!
Hi Gems Crowd,
Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!
Best regards,
Sam from MooseDesk
MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!
It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.
Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!
Try it out if you want to level up your customer service!
Hi Meteor Fashion,
We’re overjoyed to hear such positive feedback! Thank you for taking the time to leave us a 5-star review. It’s wonderful to know that our efforts have made a difference, and we’ll continue doing our best to serve you even better in the future.
Sincerely,
Anne from MooseDesk
My experience with Moose is great. I was having trouble with the chat widget showing and contacted customer support. The Team Member who helped me resolve this problem was Anne. She is kind, and helpful, and kept me updated along the way. I highly recommend Moose for your chat services and for customers who truly value customer service.
Hi there,
Thank you so much for your kind words and 5-star review! It means the world to us that you had such a positive experience. Our goal is always to provide the best possible service, and knowing we achieved that for you is incredibly rewarding. We truly appreciate your support and can’t wait to serve you again in the future!
Anne from MooseDesk
支持
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