Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

定价
价格:免费
亮点
可直接在 Shopify 后台使用
适用于最新模板
评分
5.0 (195)

全渠道支持中心:实时聊天、WhatsApp、SNS、FAQ和多语言小部件。移动设备就绪

您的全方位客户支持中心。通过实时聊天、电子邮件和社交媒体渠道(Facebook、Instagram、Messenger、WhatsApp)提供即时响应。使用AI驱动的小部件翻译支持任何语言。通过FAQ页面、小部件中的FAQ、订单跟踪增强自助服务。创建消息快捷方式以减少工作量,同时满足客户需求。不再需要整天坐在办公桌前。通过我们的移动应用程序随时随地与客户聊天。 尝试使用MooseDesk轻松的客户支持

您的全方位客户支持中心。通过实时聊天、电子邮件和社交媒体渠道(Facebook、Instagram、Messenger、WhatsApp)提供即时响应。使用AI驱动的小部件翻译支持任何语言。通过FAQ页面、小部件中的FAQ、订单跟踪增强自助服务。创建消息快捷方式以减少工作量,同时满足客户需求。不再需要整天坐在办公桌前。通过我们的移动应用程序随时随地与客户聊天。 尝试使用MooseDesk轻松的客户支持 更多
  • 全渠道:在一个应用中管理实时聊天、FAQ和联系我们页面、电子邮件、帮助台
  • 重定向按钮:Facebook、WhatsApp、Messenger、Instagram、Calendly、电话等
  • 预设回复:设置预先编写的对话和工单回复
  • 多语言自助服务:使用AI驱动的翻译跟踪订单和搜索FAQ
  • FAQ构建器:预构建的FAQ和联系我们模板、产品FAQ。一键设置

包含自动翻译的文本

显示原文
亮点
可直接在 Shopify 后台使用
适用于最新模板

语言

英语

这款应用未翻译成简体中文

适配以下产品:

WhatsApp, Email, Live Chat, Facebook, Instagram, Livechat

评论 (195)

整体评分
5
每个评分等级的数量
  • 99% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年11月11日

.

Pureform.nl
荷兰
7个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年12月1日

Hi dear,

Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.

Sincerely,
Mina from MooseDesk Team

2024年11月12日

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Frankton's
英国
7天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年12月1日

Dear Frankton's,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley from MooseDesk

2024年11月27日

⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!

MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.

What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.

If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!

My Store
印度
21天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年12月1日

Hi Gems Crowd,

Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!

Best regards,
Sam from MooseDesk

2024年10月31日

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!

It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.

Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!

Try it out if you want to level up your customer service!

Meteor Fashion
印度
7天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年12月1日

Hi Meteor Fashion,

We’re overjoyed to hear such positive feedback! Thank you for taking the time to leave us a 5-star review. It’s wonderful to know that our efforts have made a difference, and we’ll continue doing our best to serve you even better in the future.

Sincerely,
Anne from MooseDesk

2024年10月31日

My experience with Moose is great. I was having trouble with the chat widget showing and contacted customer support. The Team Member who helped me resolve this problem was Anne. She is kind, and helpful, and kept me updated along the way. I highly recommend Moose for your chat services and for customers who truly value customer service.

CoverUp
美国
25天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年12月1日

Hi there,

Thank you so much for your kind words and 5-star review! It means the world to us that you had such a positive experience. Our goal is always to provide the best possible service, and knowing we achieved that for you is incredibly rewarding. We truly appreciate your support and can’t wait to serve you again in the future!

Anne from MooseDesk

支持

MOOSE INNOVATIONS INC. 可以回答您关于 Moose: Live Chat WhatsApp, FAQ 的任何问题。

开发人员

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

推出日期

2023年8月22日

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