Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

定价
价格:免费
亮点
适用于最新模板
评分
5.0 (118)

全渠道支持中心:WhatsApp按钮、实时聊天、帮助台和可定制的常见问题解答模板

MooseDesk:您的全方位客户支持中心。通过WhatsApp按钮、实时聊天、电子邮件、桌面和移动设备上的帮助台与购物者实时聊天。通过常见问题解答页面、小部件常见问题解答和高级订单跟踪等自助服务功能增强客户体验——减少您的工作量,同时提供更快的支持。轻松定制小部件。使用我们移动友好版本随时随地支持客户。 5分钟内设置完成。使用MooseDesk提供更快、更轻松的客户支持!

MooseDesk:您的全方位客户支持中心。通过WhatsApp按钮、实时聊天、电子邮件、桌面和移动设备上的帮助台与购物者实时聊天。通过常见问题解答页面、小部件常见问题解答和高级订单跟踪等自助服务功能增强客户体验——减少您的工作量,同时提供更快的支持。轻松定制小部件。使用我们移动友好版本随时随地支持客户。 5分钟内设置完成。使用MooseDesk提供更快、更轻松的客户支持! 更多
  • 全渠道:WhatsApp按钮、实时聊天、Facebook、Messenger、帮助台
  • WhatsApp按钮:直接跳转到WhatsApp移动应用或桌面,图标可定制
  • 移动友好版本:在手机上管理所有工单和实时聊天
  • 常见问题解答生成器:预构建的常见问题解答和联系我们模板,产品常见问题解答。一键设置
  • 自助服务:小部件中的常见问题解答,带有订单状态地图和时间轴的订单跟踪

包含自动翻译的文本

显示原文
亮点
适用于最新模板

语言

英语

这款应用未翻译成简体中文

适配以下产品:

WhatsApp, Email, Live Chat, Tracking More

编辑工具

富文本编辑器, 自定义 URL

展示选项

自定义模板, 产品页面, 常见问题解答页面, 客户反馈

实时消息传送

在线聊天, 通过电子邮件发送聊天内容, 文件上传, 推送通知, 代理分析, 客户洞察

自动回复

常见问题解答, 问候, 发送文字记录

自定义

颜色和字体, 表情符号和贴纸, 聊天窗口, 营业时间, 欢迎消息, 聊天按钮, 标记, 聊天分配, 代理头像

评论 (118)

整体评分
5
每个评分等级的数量
  • 100% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年8月5日

So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team

HTNetwork
英国
5个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年8月19日

Hi Wendy,

We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!

Anne from MooseDesk Team

2024年8月13日

Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.

RustStop
澳大利亚
3个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年9月1日

Hi Terry,

Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.

Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!

Sincerely,
MooseDesk Team

2024年9月22日

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
法国
29天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年9月29日

Hi there,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our products and services for valued customers like you.

Have a wonderful day, and take care!

Mia from MooseDesk Team

2024年9月4日

The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.

Paraenzi
印度
12天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年9月29日

Hi Paraenzi Team,

We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.

Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!

We hope to be of assistance!
Mina from MooseDesk Team

2024年7月29日

I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.

Kentucky Country Home, LLC
美国
大约2个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年8月1日

Hi Owen, it's Mia here

Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Have a wonderful day, and take care!

Mia from MooseDesk

支持

MOOSE INNOVATIONS INC. 可以回答您关于 Moose: Live Chat WhatsApp, FAQ 的任何问题。

开发人员

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

推出日期

2023年8月22日

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