Moose: Live Chat WhatsApp, FAQ
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
- 定价
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价格:免费
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
- 评分
- 5.0 (158)
配图图库
全渠道支持中心:实时聊天、WhatsApp、SNS、FAQ模板、帮助台。支持移动设备
MooseDesk:您的全方位客户支持中心。通过实时聊天、电子邮件和多个社交媒体渠道(Facebook、Instagram、Messenger、WhatsApp)提供即时响应。为您的商店配备自助服务功能:FAQ页面、小部件中的FAQ、订单跟踪,减少您的工作量,同时满足客户需求。自定义小部件以匹配您的品牌风格。不再需要整天坐在桌前。通过我们的移动应用程序随时随地与客户聊天。 尝试使用MooseDesk轻松的客户支持!
- 全渠道:在一个应用中管理实时聊天、FAQ和联系我们页面、电子邮件、帮助台
- 重定向按钮:Facebook、WhatsApp、Messenger、Instagram等
- 移动应用:通过声音通知保持警觉。随时随地回复客户
- FAQ构建器:预构建的FAQ和联系我们模板、产品FAQ。一键设置
- 订单管理:在应用中创建订单,集成订单跟踪,交货日期
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
所有功能
实时消息传送
- 在线聊天
- 通过电子邮件发送聊天内容
- 文件上传
- 推送通知
- 代理分析
- 客户洞察
自动回复
- 常见问题解答
- 问候
- 发送文字记录
自定义
- 颜色和字体
- 表情符号和贴纸
- 聊天窗口
- 营业时间
- 欢迎消息
- 聊天按钮
- 标记
- 聊天分配
- 代理头像
编辑工具
- 富文本编辑器
- 自定义 URL
展示选项
- 自定义模板
- 产品页面
- 常见问题解答页面
- 客户反馈
实时消息传送
自动回复
自定义
编辑工具
展示选项
MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!
It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.
Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!
Try it out if you want to level up your customer service!
I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.
Hi there,
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our products and services for valued customers like you.
Have a wonderful day, and take care!
Mia from MooseDesk Team
The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.
Hi Paraenzi Team,
We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.
Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!
We hope to be of assistance!
Mina from MooseDesk Team
So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
Hi Wendy,
We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!
Anne from MooseDesk Team
Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.
Hi Terry,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
MooseDesk Team
支持
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