Moose: Live Chat WhatsApp, FAQ
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
- 定价
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价格：免费
- 亮点
- 适用于最新模板
- 评分
- 5.0 (122)
配图图库
全渠道支持中心：WhatsApp按钮、实时聊天、帮助台和可定制的常见问题解答模板
MooseDesk：您的全方位客户支持中心。通过WhatsApp按钮、实时聊天、电子邮件、桌面和移动设备上的帮助台与购物者实时聊天。通过常见问题解答页面、小部件常见问题解答和高级订单跟踪等自助服务功能增强客户体验——减少您的工作量，同时提供更快的支持。轻松定制小部件。使用我们移动友好版本随时随地支持客户。 5分钟内设置完成。使用MooseDesk提供更快、更轻松的客户支持！
- 全渠道：WhatsApp按钮、实时聊天、Facebook、Messenger、帮助台
- WhatsApp按钮：直接跳转到WhatsApp移动应用或桌面，图标可定制
- 移动友好版本：在手机上管理所有工单和实时聊天
- 常见问题解答生成器：预构建的常见问题解答和联系我们模板，产品常见问题解答。一键设置
- 自助服务：小部件中的常见问题解答，带有订单状态地图和时间轴的订单跟踪
包含自动翻译的文本
- 亮点
- 适用于最新模板
所有功能
编辑工具
- 富文本编辑器
- 自定义 URL
展示选项
- 自定义模板
- 产品页面
- 常见问题解答页面
- 客户反馈
实时消息传送
- 在线聊天
- 通过电子邮件发送聊天内容
- 文件上传
- 推送通知
- 代理分析
- 客户洞察
自动回复
- 常见问题解答
- 问候
- 发送文字记录
自定义
- 颜色和字体
- 表情符号和贴纸
- 聊天窗口
- 营业时间
- 欢迎消息
- 聊天按钮
- 标记
- 聊天分配
- 代理头像
编辑工具
展示选项
实时消息传送
自动回复
自定义
So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
Hi Wendy,
We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!
Anne from MooseDesk Team
Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.
Hi Terry,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
MooseDesk Team
I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.
Hi there,
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our products and services for valued customers like you.
Have a wonderful day, and take care!
Mia from MooseDesk Team
The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.
Hi Paraenzi Team,
We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.
Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!
We hope to be of assistance!
Mina from MooseDesk Team
Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!
Hi Andre,
Thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.
Rest assured that we will work harder to bring the best product to you :)
Anne from MooseDesk Support Team
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