Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

定價
免費
特色
廣受美國商家愛用
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用
評分
5.0 (252)

Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready

Your all-in-one customer support hub. Provide instant response via live chat, email and social media channels: WhatsApp, Facebook, Instagram, etc. Support in any language with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. Create message shortcuts to reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!

Your all-in-one customer support hub. Provide instant response via live chat, email and social media channels: WhatsApp, Facebook, Instagram, etc. Support in any language with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. Create message shortcuts to reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk! 更多
  • Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
  • Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
  • WhatsApp button: Customize WhatsApp icons and prefill WhatsApp message
  • Multilingual self-service: Track order & search FAQ with AI-powered translation
  • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
特色
廣受美國商家愛用
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • WhatsApp
  • Email
  • Live Chat
  • Facebook
  • Instagram
  • Livechat

評論 (252)

整體評分
5
各級評分數量
  • 99% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2025年2月17日

I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!

Northwest Music
美國
使用應用程式 22天
2024年12月7日

It really is a perfect app to use in your store. Stay easy in touch with your customers. Customize it so ifits pefect in your store. Ver good ticket system and chat function. The service is really top and the really take there time to help you if you got question. Now it is already so good and there is more to come.

Software and Gaming
荷蘭
使用應用程式 3個月
MOOSE INNOVATIONS INC. 已回覆 2024年12月31日

Dear Software and Gaming Team,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley

2025年1月5日

I've been using the Moose app for about a month now, and I'm very pleased with its functionality.
The customer support is exceptional!
I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!

Gifts For Family Online
美國
使用應用程式 大約1個月
MOOSE INNOVATIONS INC. 已回覆 2025年2月3日

Dear Gifts For Family Online Team,

Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!

Best regards,
Maki from MooseDesk

2025年2月2日

Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app

Ivory Sheep Collection Limited
加拿大
使用應用程式 3天
2025年1月20日

Very helpful customer support. Easy to use. Would recommend!

VALURE LV
美國
使用應用程式 7個月
MOOSE INNOVATIONS INC. 已回覆 2025年2月2日

Hi there!

Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

支援服務

應用程式支援由 MOOSE INNOVATIONS INC. 提供。

或瀏覽他們的支援服務入口網站

資源

開發者無法直接以繁體中文提供支援。

開發者

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

發布日期

2023年8月22日

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