Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

定價
價格:免費
特色
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用
評分
5.0 (178)

Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready

Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, and Order Tracking - reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!

Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, and Order Tracking - reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk! 更多
  • Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
  • Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
  • Mobile app: Stay alert with sound notifications. Reply to customers on-the-go
  • Multilingual self-service: Track order & search FAQ with AI-powered translation
  • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
特色
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

WhatsApp, Email, Live Chat, Facebook, Instagram, Livechat

編輯工具

RTF 文字編輯器, 自訂網址

顯示選項

自訂範本, 產品頁面, 常見問題頁面, 顧客意見回饋

即時傳訊

即時訊息, 電子郵件聊天, 檔案上傳, 推播通知, 專員分析, 顧客深入分析

自動回覆

常見問題, 招呼語, 傳送逐字稿

自訂

顏色和字型, 表情符號和貼圖, 聊天視窗, 營業時間, 歡迎訊息, 聊天按鈕, 標記, 指派聊天, 專員顯示圖片

評價 (178)

整體評分
5
各級評分數量
  • 99% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年11月11日

.

Pureform.nl
荷蘭
使用應用程式 7個月
2024年10月31日

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!

It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.

Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!

Try it out if you want to level up your customer service!

Meteor Fashion
印度
使用應用程式 7天
2024年11月12日

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Frankton's
英國
使用應用程式 7天
2024年9月22日

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
法國
使用應用程式 29天
MOOSE INNOVATIONS INC. 已回覆 2024年9月29日

Hi there,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our products and services for valued customers like you.

Have a wonderful day, and take care!

Mia from MooseDesk Team

2024年11月12日

The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

Credible Hats
肯亞
使用應用程式 29天

支援服務

「MOOSE INNOVATIONS INC.」會回答您對於「Moose: Live Chat WhatsApp, FAQ」的任何問題。

開發者

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

資源

開發者無法直接以繁體中文提供支援。

發布日期

2023年8月22日

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