Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Price: Free
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (201)
- Developer
- MOOSE INNOVATIONS INC.
Featured images gallery
Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready
Your all-in-one customer support hub. Provide instant response via live chat, email and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. Create message shortcuts to reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk
- Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
- Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
- Canned Response: Set up pre-written replies to conversations and tickets
- Multilingual self-service: Track order & search FAQ with AI-powered translation
- FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
WhatsApp, Email, Live Chat, Facebook, Instagram, LivechatCategories
Editing tools
Display options
Real-time messaging
Automated responses
Reviews (201)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this helpdesk app for its customizable features and user-friendly interface, which streamline customer support within Shopify. They appreciate its seamless integration, live chat, email, and social media capabilities, enhancing business operations. The app's reliability and exceptional customer support are frequently highlighted, along with its cost-effectiveness, which significantly improves customer satisfaction and reduces workload.
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Hi dear,
Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.
Sincerely,
Mina from MooseDesk Team
Great App, great customer service.
Hi Decor Interiors,
Thank you for your wonderful 5-star review! We're thrilled to know you’re satisfied with our service. Your support means everything to us, and we’re grateful for your feedback!
If you have any other concerns, feel free to chat with us. We are here for you!
Best regards,
Sam from MooseDesk
I was impressed by how fast the response was during the support session with Anne. Thank you for the prompt replies!
Hi,
This is Anne here. We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment we can receive. Your satisfaction is our top priority, and we look forward to building an even stronger relationship with you in the future!
Sincerely,
Anne from MooseDesk
Resources
Developer
Launched
August 22, 2023
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