Moose: Live Chat WhatsApp, FAQ
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
- Tarification
-
Gratuit
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
- Note
- 5,0 (226)
- Développeur
- MOOSE INNOVATIONS INC.
Galerie d’images vedette
Hub de support omnicanal : Live chat, WhatsApp, SNS, FAQ et widget multilingue. Prêt pour mobile
Votre hub de support client tout-en-un. Fournissez une réponse instantanée via le chat en direct, l'email et les canaux de médias sociaux : Facebook, Instagram, Messenger, WhatsApp. Support dans toutes les langues avec la traduction par widget alimentée par l'IA. Améliorez l'auto-assistance avec des pages FAQ, FAQ dans le widget, suivi de commande. Créez des raccourcis de message pour réduire votre charge de travail tout en satisfaisant les clients. Plus besoin de rester assis à un bureau toute la journée. Discutez avec les clients n'importe où, n'importe quand avec notre application mobile. Essayez le support client sans effort avec MooseDesk
- Omnicanal : Gérez les pages Livechat, FAQ et Contactez-nous, Email, Helpdesk dans 1 application
- Bouton de redirection : Facebook, WhatsApp, Messenger, Instagram, Calendly, Téléphone, etc.
- Réponse préenregistrée : Configurez des réponses pré-écrites aux conversations et tickets
- Auto-assistance multilingue : Suivez les commandes et recherchez dans la FAQ avec la traduction alimentée par l'IA
- Constructeur de FAQ : Modèles de FAQ et Contactez-nous préconstruits, FAQ produit. Configuration en 1 clic
Contient du texte traduit automatiquement
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Live Chat
- Livechat
Catégories
Messagerie en temps réel
Réponses automatisées
Avis (226)
I've been using the Moose app for about a month now, and I'm very pleased with its functionality.
The customer support is exceptional!
I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!
⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!
MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.
What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.
If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!
Hi Gems Crowd,
Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!
Best regards,
Sam from MooseDesk
It really is a perfect app to use in your store. Stay easy in touch with your customers. Customize it so ifits pefect in your store. Ver good ticket system and chat function. The service is really top and the really take there time to help you if you got question. Now it is already so good and there is more to come.
Dear Software and Gaming Team,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley
.
Hi dear,
Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.
Sincerely,
Mina from MooseDesk Team
We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!
Dear Frankton's,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk
Assistance
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Développeur
Lancement
22 août 2023