Mothership Retailer , 21 avis

Note globale
4
Nombre d’avis par note
  • 62 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 10 % des avis sont des avis à 2 étoiles
  • 24 % des avis sont des avis à 1 étoiles
11 août 2022

Mothership Connect helped us to expand our business much quicker by allowing us to onboard manufacturers and their products into our sales channels. I don't think we would have grown nearly as quickly without that ability.

LawnCareNut
États-Unis
Temps passé à utiliser l’application : Plus de 2 ans
28 juillet 2022

We've been using Mothership Connect now for about 3 years. For us it's been a game-changer in helping us to find valuable partners and growing our business. Being able to find and connect to suppliers/manufacturers has essentially allowed us to setup a custom dropshipping network. This has allowed us to test products and customer response without having to commit significant capital to inventory. MC has been a vital piece of our growing business and helped us grow 5x over the past 2 years.

Yard Mastery
États-Unis
Temps passé à utiliser l’application : Plus de 2 ans
20 décembre 2021

Trying to get a hold of the Mothership Connect help team. I submitted a ticket from their website and sent emails to support@mothership.fm last week but haven't heard back from anyone. Need to figure out why a supplier's (in-stock) product is shown as OOS and a few other things that are holding up our product launch. If someone on the help team sees this, please get back to me. Thanks!

Ovaterra
États-Unis
Temps passé à utiliser l’application : 3 mois
12 janvier 2021

Mothership is THE solution for connecting Shopify stores. Creates seamless automation between supplier and retailer + above and beyond support from the dev team.

Haney University Store
États-Unis
Temps passé à utiliser l’application : Environ 2 mois
Modifié le 4 avril 2019

Updated: I thought I had used one of the 10 days of free trial staring at a blank screen that says "We'll get back to you shortly". After leaving this review I was contacted by the app developer informing me I had not started the trial yet because I needed to join the program first for that to happen. It would have been nice to be informed of this and I also find it amusing how quickly they contacted me after I left a negative review. I wish they would have been that quick, or even quicker, to allow me access to the program. I'm a busy business owner and I don't have time to keep waiting for access to a program while staying uninformed about the initial process. In business, communication is key.

OMG I ♥ This! Shop
États-Unis
Temps passé à utiliser l’application : Environ 15 heures
15 décembre 2018

Not sure about this app as most suppliers have no product available, the one with products I contacted never replied - One I found there website and phone number didn't know what I was talking about... Removed as it's not what I expected.

My Small Store
États-Unis
Temps passé à utiliser l’application : 9 jours
28 octobre 2018

So far it's been nothing but a nightmare getting started. Whenever I try to use the app, it always says bad gateway. No matter how I try to access it.

The Higher Market
États-Unis
Temps passé à utiliser l’application : 11 jours
24 octobre 2018

Mothership has made our drop shipping experience wonderful! Their customer service is top notch. Andrew answered the call on the second ring and patiently walked me through all of my questions and concerns. After using another drop shipping app, I can tell you, Mothership is the way to go!

Smokin Lloyd
États-Unis
Temps passé à utiliser l’application : 11 mois
26 septembre 2018

Some of you are using this app incorrectly. All mothership does is send out the request. It is up to the supplier to approve it. If they don't check their mail or whatever form of correspondence they have chosen then your request will just sit there. It is up to you to contact the supplier by any means, whether it is facebook, instagram by email or their site. Thats what ive done and it has worked perfectly. My store is integrated with two shop simultaneously and orders come through just fine!

Gold Haze
États-Unis
Temps passé à utiliser l’application : 3 mois
Modifié le 23 août 2018

Absolutely terrible application and support. Hours/days wasted tagging products, setting prices, updating images, and changing variant names and they revert back to the originals almost daily. In our Mothership settings, we chose for them NOT to update/track pricing, NOT to update product content (titles, descriptions, etc) and it does it anyway.

I've imported 600+ products from one of the listed suppliers and was working on editing them to fit the aesthetic of my store only to have them constantly revert back with no known answer or help from the supplier or Mothership.

Iris Philosophy
États-Unis
Temps passé à utiliser l’application : Environ un mois