Avaliação geral
4,6
Pontuação por nível de classificação
  • 84% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 16% das classificações são de 1 estrelas
18 de julho de 2023

My free trial has started and I can't log in. No one has responded to my request to help me get logged in.

Penny Tracker
Estados Unidos
21 days usando a aplicação
Questão respondida por Mowico 24 de julho de 2023

Dear Penny,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced while trying to access our services during your free trial.
However, one of our teammates reached out to you and we solved your issue, which is amazing :)

Your experience does not reflect the level of service we aim to provide, and we want to make things right for you. We would like to extend your free trial period by 14 days to ensure you have ample time to explore all the features Mowico has to offer without any interruptions.

Best wishes,
Mowico Team

26 de janeiro de 2022

the subscription price is not listed anywhere on the site! I took the time to register! in shopify you indicated that it is free! but in fact, you only have a 14-day trial period! I almost fell for your fraud!

Mage Templates
Polónia
17 days usando a aplicação
Questão respondida por Mowico 10 de fevereiro de 2022

Hey! Thanks for your honest review. As Mowico, we are revamping our website as well as our pricing page. We are truly sorry for this inconvenience caused. We would like to make it up to you.

Please contact us via this mail address; ticket@mowico.com

Hope to see you soon.
Sincerely,
Mowico Support Team

20 de setembro de 2022

Why does this App say that it is Free all over this Shopify App Store Page, and then as soon as you download it, it says a Free Trial and that it actually costs $149 per month! Can someone please explain to me how this is allowed on Shopify to be falsely advertised as Free. Even in the Plans section, the only one that is visible says "FREE" not "Free to Download" for "Free Trail" or "Free for Developer Stores" etc etc... it just says FREE, so I want it for Free like it is ADVERTISED!

GetTheGiftshop
Estados Unidos
11 days usando a aplicação
Questão respondida por Mowico 16 de dezembro de 2022

Hello,

We're sorry to hear your review. Mowico is free to try; after a 14-day free trial, it is $69 per month.
Our support team has contacted you through e-mail. If you have yet to receive it, please get in touch with support@mowico.com, and we will be happy to give you one month of a free license.

14 de abril de 2022

Lacks support, the App is very slow and yet when you need help nobody is there, this needs allot of work and they need to fix their support process and time to respond, seems very tricky to reach out to them for problems to be solved.

Avaz Shop
Estados Unidos
4 days usando a aplicação
Questão respondida por Mowico 16 de dezembro de 2022

Hello,

We're sorry to hear about your experience. We have a 7/24 live chat that you can reach out to whenever you need help!
Mowico's customer success team members dedicate themselves to providing the best experience to the users.

Our support team has contacted you through e-mail. If you have yet to receive it, please contact support@mowico.com

15 de agosto de 2022

So disappointed, they look like they know the job, but very disappointed by the fact that here in Shopify they appear for free but actually only get 14 days free.

SHURKI Gift Box
Israel
13 minutes usando a aplicação
Questão respondida por Mowico 16 de dezembro de 2022

Hello,

We're sorry to hear your review. Mowico is free to try; after a 14-day free trial, it is $69 per month.
Our support team has contacted you through e-mail. If you have yet to receive it, please get in touch with support@mowico.com, and we will be happy to give you one month of a free license.

11 de outubro de 2022

This is not free as advertised. Once you log in and create an account it is $149.00 a month or a free month.

Chef Gina's® Mini Food
Estados Unidos
5 minutes usando a aplicação
Questão respondida por Mowico 16 de dezembro de 2022

Hello,

We're sorry to hear your review. Mowico is free to try; after a 14-day free trial, it is $69 per month.
Our support team has contacted you through e-mail. If you have yet to receive it, please get in touch with support@mowico.com, and we will be happy to give you one month of a free license.

15 de novembro de 2022

I don't normally write a review but stating that it's free when it isn't is outrageous. Be honest! I'm not using a service that can't be honest about its pricing that's a huge red flag for me.

Woof and Purr Pet Supplies
Reino Unido
5 minutes usando a aplicação
Questão respondida por Mowico 12 de dezembro de 2022

Hello,

We're sorry to hear your review. Mowico is free to try; after a 14-day free trial, it is $69 per month.
Our support team has contacted you through e-mail. If you have yet to receive it, please get in touch with support@mowico.com, and we will be happy to give you one month of a free license.