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Support is not great. They rarely answer the actual question asked. And for some reason that I can't fathom, it keeps issuing free shipping credits to customers when we DO NOT offer free shipping to anyone. Going to find a new app if support doesn't improve.
Pretty robust store credit app. We had an issue with the New Customer Accounts and not syncing my customers to the store. It stalled out at 17K. But Suraj in support was very quick to address the issue and correct things. We are still in dev and not live but app should handle store credits well once we are live.
Installed app, but only 78 out of 1700 customers show in the app, and not the two I want to issue store credits to. Contacted support but no response received after a week.
Hi Stephanie,
We have not received any support request from you.
Please contact us via email or call.
Thanks,
Ishan
I don’t usually leave reviews but wanted to bring more attention to this app. I found it by accident while searching for a better and quick way to do refunds for the customer. Everytime we give a refund, I would have to pay processing fees plus about a week's time for the money to reach my customer’s bank account so that they can use it again and I end up paying twice the processing for no reason!
This helped me save time and money. I’m discovering that "MP‑Store Credit" is actually pretty neat. I can now give store credit on the spot and there are no processing fees. Problem finally solved!
they have have a great service i really like it
Our company started using this app for offering store credit and refund with ease to the customers. We feel that the app is easy to use, great admin panel and super clean integration to use for customers. Customer support is fast and effective with quick turnaround time. We are satisfied with everything you get.
Seems to be working out great!!! Great customer service - had a question that I emailed and it was answered promptly. So far I'm very happy with the App as I haven't been using it too long.
Easy Step Up! Nice customization options, even on the free version! It seamlessly integrates with my website! So excited to offer credit to win back old customers :)
So far setup was easy. Looking forward to offering these features to our customers! Customer service is also very helpful and responsive.
Awesome customer service, brilliant company to deal with and ready to use! Would highly recommend to anybody… Ishan is fantastic.
This is app is amazing! This was extremely easy setup and will help customers coming back for credit. This will help build loyalty with my customers for the long-term! Love it!
First time using the app, Free version looks great and has resolved some of my long time issues with managing customers. Will update to a paid version soon. Great Job
Really straight forward to set up and install with good flexibility and functionality. The ability to control the credit is super easy to implement and edit. Love it
I never knew It can be so easy to manage refunds and even rewin old customers with this easy store credit option. I am looking forward to what new features they come up with.
Just awesome , I installed the free version of the app and it surpasses other paid options, Support is super helpful and I get complete setup done by the team. Highly recommended
