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Support is not great. They rarely answer the actual question asked. And for some reason that I can't fathom, it keeps issuing free shipping credits to customers when we DO NOT offer free shipping to anyone. Going to find a new app if support doesn't improve.
Installed app, but only 78 out of 1700 customers show in the app, and not the two I want to issue store credits to. Contacted support but no response received after a week.
Hi Stephanie,
We have not received any support request from you.
Please contact us via email or call.
Thanks,
Ishan