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THANK YOU so much for ALL your help you guys are amazing and your app may be the best one I have every used for shiopify in 15 years.
Very effective solution for setting workflows.
Patrick, Kenny, and the customer service crew are probably the best ecommerce support team we work with across our entire tech stack - always super helpful and responsive.
I LOVE THIS APP!! Literally SO easy to use and saves me a ton of time. They make it super easy to test out your workflows to validate that you set it up properly. Has made routing and tagging orders extremely straightforward for us.
Great customer service and responds so quickly! Helps me fix all of the problems I may have. Overall we have had a great experience!
This did not meet our needs, so we canceled and uninstalled it. Unfortunately, they are still charging $50 per month for the canceled service.
It's impossible for us to charge you after you've uninstalled. Billing is entirely handled by Shopify. Shopify's system generated a charge before you uninstalled and the bill arrived later, after uninstalling. We have absolutely no control over how this works as this system is entirely controlled by Shopify. Please review Shopify's billing documentation for more information.
Per the documentation: "Make sure that you consider app billing cycles when you plan to uninstall an app. Recurring app charges are generated the first time an app charge is approved, and then on the first day of an app’s billing cycle. Because of this, a charge will appear on your bill even if you uninstall an app only a day or two after you install it."
See also https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
Please direct any questions or complaints regarding Shopify's billing practices at Shopify directly. We are required to use the system, we don't get any say in how it works. Once you uninstall, we lose access to your store entirely. You reached out to us about this issue and we did the only thing we can do, which was to manually give a refund, which we did for you without hesitation. If there is anything else within our control that we can do to rectify this, just let us know, we'd be happy to do so.
Arigato is super easy to use and does exactly what we require! The team is very proactive at supporting and solving any queries we have. Would highly recommend!
Kenny from Arigato app has helped us get the flows working the way we wanted to. The constant customer support is commendable.
Such a powerful integration. UX is great, features are great, customer support is great and knowledgable.
This is an important app that provides reminders of essential parts of your order or inventory. Also, the feedback from the employees is very fast, so I really recommend it.
Very complete app. Has all the features described. They helped me set up the file exactly as needed.
