The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I used this app to offer a warranty and added value to our customers. We have been happy with the add ons so far and appreciate that our Partnership Success Manager, Christine, stays in clear, regular communication to monitor and test new initiatives. There have been a few bugs that the Mulberry team has been quick to identify, troubleshoot, and fix. Would use it again!