Leverage our deep understanding of customer pain-points and touchpoints to maximize revenue, drive engagement, and optimize pricing.
Boost Customer Loyalty
Deliver value in-the-moment, with integrations built to reach a customer from the decision-making stage to the post-purchase experience.
Track and Optimize
With insights at your fingertips - such as visits, purchases, clickthru, and the ability to A/B test - you can optimize and increase sales.
有關 Mulberry ‑ Extended Warranty
Mulberry helps retailers unlock incremental revenue and enhance customer loyalty by offering extended warranties on their website via a simple plugin. We provide coverage that goes over and above manufacturer’s warranty and covers a wide range of product categories such as mattresses, furniture, consumer electronics, small appliances, general merchandise, major appliances, jewelry, watches and more.
How it works:
Once you download our app and answer a few basic questions about your business and product category, our partner success team will reach out to take you the rest of the way including pricing and insurer setup. Once approved, you are all set and can start offering extended warranties. You can offer an inline or modal option to your customers. There is no SKU sharing needed as we automatically place extended warranty offers to the appropriate products. Once your customers purchase the extended warranty, they are protected for the duration of the protection plan and if they have any questions or want to file a claim, they can reach out to us. Your retailer dashboard gives you analytics about the warranties sold and your net revenue.
The Mulberry Advantage:
- Seamless API and Plugin Integration: All you need to do is install our plugin. We take care of the rest!
- Customer First: Our product suite is an omnichannel solution for every brand: providing on-site, in-store and post-purchase options to strategically attract customers at every touchpoint.
- 360° Program Management: We manage all the post-purchase reconciliation. Our plugin makes the API request to register the warranty and charges the retailer via ACH.
- Optimization: Our data science team focuses on helping optimize personalization, pricing, and placement to drive higher conversions and stronger engagement.
We’re at your service 24 hours a day, 7 days a week. If you have any questions or require any assistance, you can reach out to us via the email addresses provided or the chatbots on our website.
Mulberry is bringing product protection to the digital age, through APIs and artificial intelligence. We work with e-commerce businesses of every size - from startups to public companies - to create unmatched personalized product protection solutions that unlock additional revenue and increase brand loyalty.
The Mulberry Extended Warranty app is only available to merchants with business addresses in the United States and Canada, and ship products within these countries.
可能需支付 外部收費。這些費用由外部供應商收取，且不會顯示在您的 Shopify 發票上。
Mulberry charges a variable commission per warranty to cover risks. This can be seen in the Mulberry portal order page.
Easy integration process! The mulberry team was very involved and made sure we understood the steps our customers would go through. We had a few hiccups with additional SKUs being generated but the team was very responsive! Overall easy experience and a huge benefit to our customers!
Was a smooth process to install the app and quick to get up and running. The Mulberry team has been very accommodating to our requests both before and after launch.
So far Mulberry has been a great addition to our website for increasing our top-line while offering our customers peace of mind with their purchases. The development team was super thorough and kept us in the loop during the entire integration process. They listened to what we wanted and offered their industry insight to collaborate on the best pricing plans for our website. We also had a small hiccup early on that made our entire site inoperable but Mulberry answered the phone immediately and resolved the issue in less than an hour. Highly recommend this app.