Mulberry Product Protection

Mulberry Product Protection

Free to install. Additional charges may apply.
Rating (4.0)
Reviews
Developer

About this app

Launched

July 20, 2020

Languages

English

Works with

Checkout, Klaviyo, Listrak, Attentive, SMSBump, Marketing Cloud, Emarsys

Offer customers accident protection and extended warranties

When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal.

When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal. more
  • Mulberry offers product protection on your existing product catalog.
  • Use the Mulberry SDK to adjust the integration to your store's look and feel.
  • Mulberry handles customer filed claims for products covered by Mulberry.

Pricing

External charges may be billed by Mulberry separately from your Shopify invoice. Learn more

Free to install

Mulberry charges a variable commission per warranty to cover risks. This can be seen in the Mulberry portal order page.

Free to install

Mulberry charges a variable commission per warranty to cover risks. This can be seen in the Mulberry portal order page.

All charges are billed in USD.

24 reviews

Overall rating
4
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
March 3, 2021

I used this app to offer a warranty and added value to our customers. We have been happy with the add ons so far and appreciate that our Partnership Success Manager, Christine, stays in clear, regular communication to monitor and test new initiatives. There have been a few bugs that the Mulberry team has been quick to identify, troubleshoot, and fix. Would use it again!

Capsul
United States
11 months using the app
December 1, 2021

I have not worked a company that cared so much about my company before. I feel like our reps at Mulberry genuinely want our brand to succeed and their warranties an amazing compliment to our product. Keep up the good work Mulberry team!

NOMATIC
United States
Over 3 years using the app
January 25, 2022

Amazing product and service! Their Support Team is very responsive too. They also have initiatives on reviewing potential optimization opportunities. Kudos and thank you for all the help guys!

Valyōu Furniture
United States
Over 1 year using the app
December 14, 2021

Although Mulberry has some issues like other apps in the IT world but their customer service is awesome. They are all quick response and with them you never feel being alone!

LifeSpanFitness
United States
Almost 2 years using the app
September 29, 2021

Mulberry has been a great partner and their extended protection plans are a great value add for your customers and store!

Helix Sleep
United States
Over 2 years using the app

About this app

Launched

July 20, 2020

Languages

English

Works with

Checkout, Klaviyo, Listrak, Attentive, SMSBump, Marketing Cloud, Emarsys

Built by Mulberry

About Mulberry

No reviews yet

3 years building apps for the Shopify App Store

Support

Send a message

support@getmulberry.com

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