Mulberry ‑ Extended Warranty

Mulberry ‑ Extended Warranty

by Mulberry

Offer product protection plans. No SKU tagging required.

4.2 of 5 stars(15 reviews)

Unlock revenue

Leverage our deep understanding of customer pain-points and touchpoints to maximize revenue, drive engagement, and optimize pricing.

Boost Customer Loyalty

Deliver value in-the-moment, with integrations built to reach a customer from the decision-making stage to the post-purchase experience.

Track and Optimize

With insights at your fingertips - such as visits, purchases, clickthru, and the ability to A/B test - you can optimize and increase sales.


About Mulberry ‑ Extended Warranty

Mulberry helps retailers unlock incremental revenue and enhance customer loyalty by offering extended warranties on their website via a simple plugin. We provide coverage that goes over and above manufacturer’s warranty and covers a wide range of product categories such as mattresses, furniture, consumer electronics, small appliances, general merchandise, major appliances, jewelry, watches and more.

How it works:

Once you download our app and answer a few basic questions about your business and product category, our partner success team will reach out to take you the rest of the way including pricing and insurer setup. Once approved, you are all set and can start offering extended warranties. You can offer an inline or modal option to your customers. There is no SKU sharing needed as we automatically place extended warranty offers to the appropriate products. Once your customers purchase the extended warranty, they are protected for the duration of the protection plan and if they have any questions or want to file a claim, they can reach out to us. Your retailer dashboard gives you analytics about the warranties sold and your net revenue.

The Mulberry Advantage:

  • Seamless API and Plugin Integration: All you need to do is install our plugin. We take care of the rest!
  • Customer First: Our product suite is an omnichannel solution for every brand: providing on-site, in-store and post-purchase options to strategically attract customers at every touchpoint.
  • 360° Program Management: We manage all the post-purchase reconciliation. Our plugin makes the API request to register the warranty and charges the retailer via ACH.
  • Optimization: Our data science team focuses on helping optimize personalization, pricing, and placement to drive higher conversions and stronger engagement.

Contact us:

We’re at your service 24 hours a day, 7 days a week. If you have any questions or require any assistance, you can reach out to us via the email addresses provided or the chatbots on our website.

About us:

Mulberry is bringing product protection to the digital age, through APIs and artificial intelligence. We work with e-commerce businesses of every size - from startups to public companies - to create unmatched personalized product protection solutions that unlock additional revenue and increase brand loyalty.

The Mulberry Extended Warranty app is only available to merchants with business addresses in the United States and Canada, and ship products within these countries.

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Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Mulberry charges a variable commission per warranty to cover risks. This can be seen in the Mulberry portal order page.

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    73% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    20% of ratings are 1 stars

Most recent reviews

Levy Electric

We manufacture and sell lightweight electric scooters. This has been a great compliment to our products and the percentage of customers that have opted in to additional coverage has exceeded our expectations. The team is prompt and easy to work with. Would recommend for any direct to consumer company.

The Mysterious Gamer

Very very bad. They have not any support team. They have not any docs for this app. Really disappointing. How Shopify publish this type of app?

Neato Robotics

They provided great customer service and integration supports, no doubt on that! I enjoyed working with their team as they help resolve your problems and dedicated in improving their App.