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Offer customers accident protection and extended warranties
When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal.
- Mulberry offers product protection on your existing product catalog.
- Use the Mulberry SDK to adjust the integration to your store's look and feel.
- Mulberry handles customer filed claims for products covered by Mulberry.
Languages
English
Works with
- Checkout
- Klaviyo
- Listrak
- Attentive
- SMSBump
- Marketing Cloud
- Emarsys
Categories
Coverage type
Opt-in experience
Claims management
Pricing
External charges may be billed by Mulberry separately from your Shopify invoice. Learn more
Free
Free to install
Mulberry charges a variable commission per warranty to cover risks. This can be seen in the Mulberry portal order page.
All charges are billed in USD.
Reviews (30)
We engaged with Mulberry to offer protection plans for our customers a few months back. Their customer support is highly engaged - they are extremely collaborative and the best part is that they take ownership of any technical issues and work closely with us until resolved. Their offering is very easy and intuitive to use by our customers with comprehensive offerings for our AI Workout Mirrors (hardware product).
The Mulberry application and product has been an overnight sensation for our business. We couldn't be happier with the results we've seen thus far. The integration process was quick and painless and the Mulberry team worked with ours to customize the UI to be just the way we wanted it. The styling matches our store seamlessly and our customers are responding very positively. Mulberry has a new age approach to a tried and true product offering and it can be a major revenue (and margin) driver for any business if done right. The team of people is top notch as well and very communicative, intelligent and helpful. Highly recommend.
I have not worked a company that cared so much about my company before. I feel like our reps at Mulberry genuinely want our brand to succeed and their warranties an amazing compliment to our product. Keep up the good work Mulberry team!
Mulberry has been great to work with. I think having protection plans is a great revenue booster. Sign up.
good product and supportive team.
Support
App support provided by Mulberry.
Resources
Launched
July 20, 2020
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