Overall rating
3.6
Counts per rating level
  • 54% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 31% of ratings are 1 stars
March 4, 2020

Does not work. Do not waste your time or money. I have 2 stores that I wanted to sync. After more than 3 weeks, we had to bail. In their own words: "Unfortunately we haven't been able to figure out the issue as of yet. "

TSEShop
United States
27 days using the app
Multify replied March 5, 2020

Merchant threatened us with a bad review because our support team apparently wasn't working as fast as they wanted. Despite supporting them and trying to resolve, they chose to leave a bad review anyway.

August 26, 2021

We have five expansion stores that we needed to sync. I tried to sync our thousands of products to one store. I allowed the bulk processing to run for nearly 24 hours. Multify didn't sync a single product. The support team didn't respond to my email for over a week. They only answered one of my several questions. The app promotes a quick start video which is supposed to explain how the app works, which is nowhere to be found. I gave it a generous chance, but had to delete the app since it didn't work at all.

First Suit
United States
21 days using the app
Edited December 18, 2018

Worst application EVER! Don't even install it. It's piece of un-done thing, which ruined our warehouse quantity numbers, variant orders so all products on all shops were suddenly not available. Perfect timing before Xmas, thank you but no thank you. They are not responding on chat / support and special feature, they merge currencies at one, so if you have 1000 EUR and 1000 GBP, for them its 2000 $, pretty awesome!

Petfarmfamily.cz
Czechia
About 16 hours using the app
Multify replied July 18, 2019

Hi- We noticed that you installed and uninstalled the application within 2 minutes and nothing was set to sync. That being said, it's not possible that our application did this.

We also checked all our emails and chat logs and do not have 1 thing from you.

If you have any questions/comments/issues we are available to speak to you. Please email info@multify.io and someone will get back to you!

December 16, 2018

This should just be a normal feature of shopify.

They are charging an obscene amount to make simple tasks go much slower than when in normal admin.

Way to expensive. Poor performance. Cost to benefit is too imbalanced to even consider. This is a bad buy at almost any price. Avoid like plague.

Windy Gaming
United States
1 minute using the app
Multify replied July 18, 2019

Hi-

We are sorry that this is not a normal feature of Shopify, that is unfortunately out of our control!

It's important to note that we do not touch the Shopify admin, so any slowness you experienced could not have been created by our app.

We also noticed that you installed and uninstalled the app within 3 minutes, so it's strange that you could judge the performance so quickly.

Our pricing is based on the amount of data used and starts from $59 per month. This is in line with a lot of apps in the app store, and based on the vast functionality of the app we feel this price is fair :) We also offer a 14 day trial, so if you are not happy with the app you can uninstall and you will not be charged.

If you have any other questions feel free to reach out to us directly at info@multify.com

Thank you