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All good with the app, and the help call was very effective!
Thanks for the positive feedback!
We're happy the PH Multi Carrier Shipping Label app works well for your business and our team was able to help you set up shipping with Canada Post Expedited Parcel.
Feel free to reach out if you need further assistance in setting up domestic or international shipping with Canada Post.
Sibi was very helpful! Great customer service, fast and clear. Thank you!
Super helpful support team! Consistently get answers to questions within an hour or two.
Superior support from Touseef and the PH team, very impressed. Super knowledgale both about the app itself but also about rules / best practices for info needed on e.g the commercial invoice and other external factors around shipping as well as settings within Shopify. Strongly recommend this app.
support has been great so far setting up the app
We appreciate you sharing your experience. We're glad our support team could assist you in setting up the PH Multi Carrier Shipping Label app for your domestic Australian shipments with Aus Post My Post Business. Your feedback is valued, and we continuously work to optimize the onboarding process. Please don't hesitate to contact us if you have any further questions.
App works exactly as advertised and support was fast and helpful.
Needed help after my first order. The support was there to assist me within an hour.
Sibi my tech support gentleman today was an absolute superstar. I had a number of problem I had to rectify, that in reality should have taken two zoom call. It was a race against time and cool as a cucumber he kept his composure under pressure. On top of this he supplied all the information I need to make my own changes in the future not that i think I'll have to as my calculation is now set up perfectly!! Thank you Sibi, i couldn't be any happier with the service. five star all the way.
Great app for Australian shipping services. Even on a free trial subscription I was able to get great service and a set-up walkthrough over a video Zoom call.
Great customer service and care. I would highly recommend it to anyone looking for multi-carrier shipping services in an all-in-one app.
Takes a bit to get your store set up correctly and to get your carrier accounts brought over correctly but thankfully they were able to answer all my questions and resolve all my issues with a zoom call with one of there tech support reps. I only give 4 stars because the platform is not very user friendly.