Rezensionen (508)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
16. Juni 2021

I have worked with this company since last year when Hong Kong Post Office had the idea to integrate their postal rates within the Shopify platform but the development stalled due to Covid-19. The Multi Carrier team took the initiative to contact me to complete the HKPO integration. There were teething problems but the team persevered to resolve the issues and l am happy to report the App is now fully operational. Many thanks to Veena and her colleagues for successfully incorporating the HKPO shipping rates within the Multi Carrier courier selection as l can now offer international shipping rates out of Hong Kong on my Shopify platform. Great team, fast response time and very professional.

Sophia Essentials
Sonderverwaltungsregion Hongkong
Etwa 2 jahre mit der App
PluginHive hat geantwortet 29. Juni 2021

Thanks for taking out the time to leave this review. It is great to know that Hong Kong Post is working seamlessly and you are able to offer international shipping rates out of Hong Kong. Wish you all the best with your business.

Bearbeitet am 5. Dezember 2023

I loved the ability to customize my box sizes and weights for all our products - this allowed my customers to get custom shipping rates based on their order volume at checkout. Without that feature, we couldn’t use e-commerce. Also really appreciated the customer service. A representative helped me when I signed up for a trial and walked me through my entire set up. And when I’ve had a problem, the service team dives in quickly to help me solve it.

Added note: since using this app for quite a while, I stand by my 5 stars. Excellent service every time.

Double P Farm
Vereinigte Staaten
Etwa 2 jahre mit der App
PluginHive hat geantwortet 1. Dezember 2021

We are so glad that you are happy with our app and the support. Thank you so much for sharing your experience and appreciating our support team!

4. Juni 2021

Helpful customer service, similar to shopify customer service. The app integrates with your shipping carrier account, and negotiated rates are also displayed. This app is essential for those who want to use real time calculated shipping rates on shopify. Contact shopify and enable carrier calculated shipping for free if you pay annually, or 20$/month. Then download Multi Carrier shipping app in shopify and configure the app.

Fruit People
Vereinigte Staaten
Etwa 2 jahre mit der App
PluginHive hat geantwortet 10. Juni 2021

Thank you for the review. We are happy to know that our app is satisfying your shipping needs and we are always there to help you with the app.

11. Juni 2022

Service is incredible. Needed help, so put in a query on the help popup and had someone call right away and help me with shared screen. App looks to have everything I was missing, and remove all the annoyances I had with Shippo

LoamLab Components
Kanada
Fast 2 jahre mit der App
31. Dezember 2020

Excellent app and fast support. all you need for order fullfillment & label generation. Had an issue recently and it was attended to and fixed within the hour.

FoneHub.ae
Vereinigte Arabische Emirate
Fast 2 jahre mit der App
PluginHive hat geantwortet 31. Dezember 2020

Thank you so much for the review and your appreciation for our support team! This really made our day!

Bearbeitet am 17. Mai 2022

Showing customer facing dimensionally derived shipping rates has been a major headache since we opened. We also have the issue of sending items of high value needing an "insurance" add on rule, not all items, but 30% of our shipments. We have been eating high shipping rates through using Shopify's weight only paradigm. Prathyusha was exceptionally patient, consistently available and pragmatic in understanding what we needed to do to get our problems resolved. The app is great and more than pays for itself. Great customer service.

Tom Morgan Rodsmiths
Vereinigte Staaten
Fast 2 jahre mit der App
PluginHive hat geantwortet 4. August 2022

We’re so glad the app has been useful and paying off itself. Also happy to know that the support team understood and helped set up the app for your complex requirements. Wish you good luck.

6. Dezember 2022

So far I think it's going to be great. Support is wonderful - Shashi Kumar was very helpful! He helped me get the app set up and walked me through answers to my questions.

Sweet Pearl's Ice Cream
Vereinigte Staaten
Mehr als ein jahr mit der App
27. April 2021

We have an issue with the app and Addina help us to fix the problem immediatly via call. Super helpful during resolving the issue.

Frubites
Vereinigte Staaten
Mehr als ein jahr mit der App
PluginHive hat geantwortet 5. Mai 2021

Thank you for taking the time to leave us a review. Appreciate your kind words.

4. April 2022

We are using this app to be able to ship to multiple locations across the world from different shipping locations. The support team was incredibly helpful and clear for our use case. We were able to get set up on the app, test and go live within one day. Thank you!

Julia B.
Vereinigte Staaten
Mehr als ein jahr mit der App
PluginHive hat geantwortet 6. Juni 2022

Thank you very much for the wonderful feedback for the app and the support. Appreciate you for taking the time out to recommend our app and support.

Bearbeitet am 17. Oktober 2022

Have been using this app for over a year now. My original review as listed below still stands. This is a great app, a "must have" for eCommerce shipping. We ship world wide and it works great. The customer support is the best I have ever seen in, not only this industry, but any other industry I have worked in. Recently I had identified a couple of features that would be important to our website and they added these features to their app. This was a valuable advantage to dealing with them.

Vinyl Pursuit Inc
Kanada
Mehr als ein jahr mit der App
PluginHive hat geantwortet 17. Juni 2021

Thank you so much for recommending the app and we’re happy it is helping you operate with ease.