Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
15. März 2023

Shashi has been a great help. We needed dimensional shipping for our website and he was able to walk me through it step but step. Thank you so much for your time and patience!

EP-Tuning
Vereinigte Staaten
2 tage mit der App
PluginHive hat geantwortet 15. März 2023

Thank you for your positive review.

We are delighted that we were able to assist you in configuring your website's dimensional shipping needs and ensuring the accuracy of the UPS carrier and shipping rules

We'll make sure to pass on your kind words to Shashi, and we're looking forward to continuing our relationship with you. Please don't hesitate to reach out if you need any further assistance.

Best Regards,
PH Multi Carrier Shipping Label Team.

3. Mai 2023

Sibi was a great help in a walk through today. Very knowledgeable on the topic. Very useful in helping us navigate the app.

O'Doughs
Kanada
2 tage mit der App
7. April 2022

Wir verwenden die App, um unsere Versandlabel für UPS auszudrucken. Das funktioniert einigermaßen gut und zuverlässig. Das einzige Manko ist: Wenn man ein Problem hat und den Support anschreibt, bekommt man zwar relativ zügig eine Antwort, aber selten kann dieser einem weiterhelfen. Das ist sehr schade, vor allem, weil die App kostenpflichtig ist. Wären diese Probleme nicht, z.B.: Es werden Bestellungen übernommen, deren Produkte als "Kein Versand" markiert sind und ein paar andere Kinderkrankheiten würde diese App mehr als 3 Sterne verdienen

Weinberg Shop
Deutschland
Etwa 2 monate mit der App
27. März 2023

As an Australian with difficult shipping needs, this app is the best in class. It actually has Australian carrier options, and has very helpful helpfiles if you need to learn how to set up the app.
The features are almost perfect. There are a lot of options that are not explained, but support are very quick to respond and explain everything.

We have rate calculations happening at checkout using both weights and dimensions, we are linked up with a good range of Australian carriers, and we're able to account for steep surcharges that some couriers add when shipping large and heavy items, so we're not losing money on those orders. It's answered our prayers on the shipping front for Shopify.

Mustang Motorsport
Australien
Etwa 2 monate mit der App
PluginHive hat geantwortet 28. März 2023

Thank you for providing feedback on the PH Multi-Carrier Shipping app. We're glad that our app has been able to help you ship with your preferred carriers: TNT, Australia Post, and Sendle.

If you have any further questions or concerns, please don't hesitate to reach out. We value your business and are always here to help you with your shipping needs.

Regards,
PH Multi Carrier Shipping Label App Team

11. März 2022

Customer service is sublime! They walked me through the entire process of setting up and automate my shipping! Very friendly and took a genuine interest in my business!

Art by Joel Hultdin
Schweden
2 tage mit der App
PluginHive hat geantwortet 13. April 2022

Thank you for the appreciation. Our passion to understand and work closely with our customers is what drives our work. We are glad that our services have benefitted you.

29. September 2022

Thank goodness for SHASHI! He zoomed with me and helped me navigate adding an extra fee for a country that requires UPS to be our designee. He was very helpful!!! The app works with our Shipstation account and allowed us to publish our Surepost rates from UPS (something Shopify will not let us do without the app).

Sparkling Earth Headwear & Accessories
Vereinigte Staaten
Etwa ein monat mit der App
2. Juni 2021

Still on free trail. The app function is good, customer service is pretty quick and professional. But there is needs to improve: no any type of report can be exported, no way to export a summary for all orders shipped out by end of day.

Lierre.ca
Kanada
Etwa ein monat mit der App
4. Oktober 2022

Works like a charm! Also fast response from the CS team ;) Now all of my shipping rates come DHL XML services and are correct.

Two Wheels Empire
Vereinigtes Königreich
Ein tag mit der App
23. Januar 2023

Fantastic support. The app has a lot more functionality than I expected, and is very intelligent across global shipping and warehouses. Fast support responses. Thank you.

Lumiere Equestrian
Australien
Ein tag mit der App
Bearbeitet am 17. Dezember 2021

The best support ever! Anees was thoroughly enjoyable and knowledgeable. She made our setup easy and really fun! I've revised my review because since the initial setup I have experienced nothing but problems with the integration with Canada Post and inconsistent app functions. The box packaging was not accurate. The box size chosen by the app would have me trying to pack 4 items that measured 11"x3.5"x3.5" each into a box 18"x6"x6". One set of labels would generate packing slips and the next one wouldn't... also, Canada Post would not accept over half of the labels generated from the app. This past month was our busy time of year and these issues created 3 times the amount of work for me with regards to packaging and shipping.

Sublimation Blanks Canada - Emotion Designs Ltd.
Kanada
Etwa ein monat mit der App
PluginHive hat geantwortet 13. Dezember 2021

Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.