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Shashi has been super helpful both times I have needed customer support. He walked thru my exact problem and fixed the configuration. So much nicer than a bot sending you a link to FAQs. Thanks for the great support.
This is a great app, was really helpful for my shipping needs. The customer support is incredible and very responsive as well
We are happy to know that our support was helpful in setting up the desired rates at checkout and the app is meeting your shipping requirements.
The app can be a little confusing but the customer service is amazing! They call you back within a few hours (or less) and walk you through any and all questions you have - they even work on their end to get you set up!
Thank you so much for sharing your experience with us. We are glad that our team was able to setup the App for you. Please feel free to reach out to us if you have any queries.
Shashi has been a great help. We needed dimensional shipping for our website and he was able to walk me through it step but step. Thank you so much for your time and patience!
Thank you for your positive review.
We are delighted that we were able to assist you in configuring your website's dimensional shipping needs and ensuring the accuracy of the UPS carrier and shipping rules
We'll make sure to pass on your kind words to Shashi, and we're looking forward to continuing our relationship with you. Please don't hesitate to reach out if you need any further assistance.
Best Regards,
PH Multi Carrier Shipping Label Team.
Great customer service!
Sibi was a great help in a walk through today. Very knowledgeable on the topic. Very useful in helping us navigate the app.
Manohar was very helpful getting my app set up. He made it simple and clear, and it was helpful to me.
Customer service is sublime! They walked me through the entire process of setting up and automate my shipping! Very friendly and took a genuine interest in my business!
Thank you for the appreciation. Our passion to understand and work closely with our customers is what drives our work. We are glad that our services have benefitted you.
Great support from the team in particular Sagar who walked me through a typical workflow using the app. Very impressed and happy thus far.
Great support and a functional app that solves our need to customize shipping services from various carriers.