Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
Fecha de modificación: 17 de noviembre de 2021

The app can be a little confusing but the customer service is amazing! They call you back within a few hours (or less) and walk you through any and all questions you have - they even work on their end to get you set up!

Tabeeze
Estados Unidos
2 días usando la aplicación
PluginHive respondió 13 de diciembre de 2021

Thank you so much for sharing your experience with us. We are glad that our team was able to setup the App for you. Please feel free to reach out to us if you have any queries.

6 de diciembre de 2022

So far I think it's going to be great. Support is wonderful - Shashi Kumar was very helpful! He helped me get the app set up and walked me through answers to my questions.

Sweet Pearl's Ice Cream
Estados Unidos
2 días usando la aplicación
15 de marzo de 2023

Shashi has been a great help. We needed dimensional shipping for our website and he was able to walk me through it step but step. Thank you so much for your time and patience!

EP-Tuning
Estados Unidos
2 días usando la aplicación
PluginHive respondió 15 de marzo de 2023

Thank you for your positive review.

We are delighted that we were able to assist you in configuring your website's dimensional shipping needs and ensuring the accuracy of the UPS carrier and shipping rules

We'll make sure to pass on your kind words to Shashi, and we're looking forward to continuing our relationship with you. Please don't hesitate to reach out if you need any further assistance.

Best Regards,
PH Multi Carrier Shipping Label Team.

11 de marzo de 2022

Customer service is sublime! They walked me through the entire process of setting up and automate my shipping! Very friendly and took a genuine interest in my business!

Art by Joel Hultdin
Suecia
2 días usando la aplicación
PluginHive respondió 13 de abril de 2022

Thank you for the appreciation. Our passion to understand and work closely with our customers is what drives our work. We are glad that our services have benefitted you.

4 de octubre de 2022

Works like a charm! Also fast response from the CS team ;) Now all of my shipping rates come DHL XML services and are correct.

Two Wheels Empire
Reino Unido
1 día usando la aplicación
23 de enero de 2023

Fantastic support. The app has a lot more functionality than I expected, and is very intelligent across global shipping and warehouses. Fast support responses. Thank you.

Lumiere Equestrian
Australia
1 día usando la aplicación
1 de marzo de 2023

I've been looking for a fufillment app that would offer live rates, levels of customisation regarding carriers and packing parameters, and ease of use and so far this has been exactly what we're after. And the support has been exceptional! Within a couple of minutes of installation, I had a phone call from the lovely Addina to offer guidance and she was so patient - even when I called her back at least 3 more times to get more advice and clarification. She even did a Zoom call to ensure that I knew how to get the best out of the app. So happy to finally find what I was after!! Highly recommend!!!

healthiewholesalers
Australia
Alrededor de 24 horas usando la aplicación
PluginHive respondió 2 de marzo de 2023

Dear Healthie Wholesalers,

Thank you for sharing your positive experience with our Multi-Carrier Shipping Label App. We are happy that we were able to integrate Australia Post and Aramex into your Shopify store.

Happy Shipping with PluginHive!

18 de diciembre de 2020

This app saves me from handling my orders manually through its automated process. Plus the support is highly efficient in answering and resolving the issues I encountered integrating this app. They are super polite and helpful. Keep up the good work :)

eimkaanalkhalij
Arabia Saudí
Alrededor de 23 horas usando la aplicación
PluginHive respondió 22 de diciembre de 2020

Thanks a lot for the review! We’re glad you are now able to fulfill your orders automatically. We are here if you need us anytime. Thank you.

21 de octubre de 2021

Just started with the App, so far so good. I wasn't confident in my ability to add as I am not technical, but Jon from Tech Support was amazing! I would definitely rec this app, I love it

Cherry Hill Coffee
Canadá
Alrededor de 23 horas usando la aplicación
PluginHive respondió 11 de noviembre de 2021

Thank you for recommending the app and sharing your feedback. It was a pleasure working with a patient and kind person as yourself. We are here whenever you need any assistance.

23 de febrero de 2023

I just installed the app and before I knew I got a call from customer support and they helped me to understand the use of the app and connect ups to the app with no issues great customer service!!!
Thank you Sibi!!

Custom Treats
Estados Unidos
Alrededor de 20 horas usando la aplicación