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Just beware: when you install this app, it immediately takes over your store and offers the most insane rates to your customers. There should be a way to select your preferred rates before it goes live. In just 20 minutes, we had over 25 orders who paid the postcard rate for shipping. So ridiculous. Needless to say, we deleted this app immediately. Might be a great app...just be forewarned.
Dear Nicole,
We apologize for the inconvenience caused. By default, the app will show all the applicable shipping services at checkout for the configured carrier. Since the product was having a minimal weight it was eligible for the letter mail option as well.
Now, we have enhanced the app to enable only the popular shipping services used by the merchants by default.
Ideally, you need to configure the preferred services in the app. We tried reaching out to you to help you with the configuration.
Please let us know if there is anything else we can help you with.