PH MultiCarrier Shipping Label

Brilliant Customer service from on boarding initial install right through to any issue experienced.
App can just be slow to load with high volume of products and orders

Support is very quick to respond in their online chat. Sibi was helpful in getting me through my my issue quickly and efficiently.

Useful call, short time to cover the initial set-up with full understanding but I can schedule another call which will most likely cover the additional things we require.

This is a convenient and cost saving app.
Just received great customer service as consultant had a zoom meeting with me to assist with my query.
Only drawback is that it is a bit complicated to get used to.

Very good customer service which is helpful.

Was with Shipstation for 2 years and just could not swallow how expensive it came up to with the exchange rate. So went on the hunt for a cheaper alternative and so far, I could not be more happy with the switch. It was a bit hard to get used to. Probably because I was used to working with another application but I stuck with it and once I got the hang of it, it's actually WAYYYYYYY better. I love how all the statuses show up in my admins page. So much easier to track my orders. I still have things to learn but the customer service is also A1.

I am new to Shopify and PH Multi Carrier so the integration of the two was a TOTAL mystery to me. The on line help I received to show me through the process was exceptional. I picked the time of the Zoom meeting and Manohar was polite and very knowledgeable. He was very patience with my ignorance and happy to repeat steps for me and do anything required to ensure my understanding of the integration. I look forward to a successful ongoing relationship with PH Multicarrier.

Takes a bit to get your store set up correctly and to get your carrier accounts brought over correctly but thankfully they were able to answer all my questions and resolve all my issues with a zoom call with one of there tech support reps. I only give 4 stars because the platform is not very user friendly.

It was really nice, Keerthi especially helped me out sort a lot of things that i didn't know of, as a first time user. very easy to operate too.

The app is pretty tricky to set up as there's not much info to guide with the set-up but the support i received from a support person called Touseef helped me clear it up and now the app is working well and has live rates and allowed me to create customised freight charge auromations.