리뷰 (564)

전체 평점
4.9
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2022년 9월 7일

Bra app som underlättar hanteringen av frakter. Lite rörig och småklurig att sätta upp men när allt är på plats fungerar den som den ska. Mycket bra support som svarar snabbt mina frågor.

Reboot
스웨덴
앱 사용 기간 8개월
2022년 1월 12일

Cela fait deux fois que je dois appeler le service pour remettre l'application à jour. Le service est rapide et excellent mais il est difficile de parler avec la représentante en français, voir impossible. Elle a pris le contrôle de l'écran et finie par m'aider à remettre le tout en ordre. Très gentille et courtoise. Toujours, je ne comprends pas pourquoi le service s'est déconnecté de mon systè ...

Boutique Inten6t
캐나다
앱 사용 기간 4개월
2022년 4월 7일

Wir verwenden die App, um unsere Versandlabel für UPS auszudrucken. Das funktioniert einigermaßen gut und zuverlässig. Das einzige Manko ist: Wenn man ein Problem hat und den Support anschreibt, bekommt man zwar relativ zügig eine Antwort, aber selten kann dieser einem weiterhelfen. Das ist sehr schade, vor allem, weil die App kostenpflichtig ist. Wären diese Probleme nicht, z.B.: Es werden ...

Weinberg Shop
독일
앱 사용 기간 대략 2개월
2021년 6월 2일

Still on free trail. The app function is good, customer service is pretty quick and professional. But there is needs to improve: no any type of report can be exported, no way to export a summary for all orders shipped out by end of day.

Lierre.ca
캐나다
앱 사용 기간 대략 1개월
2022년 8월 11일

This app has been a life saver for setting up certain shipping features I want for my store. However customer support could use some improvements. Specifically I've had troubles with Prathyusha not being very helpful and being vague with answering my questions- for separate occasions. This most recent issue I faced, someone else in customer support (Sibi) ends up taking over for Prathyusha and ...

Larsen's Danish Bakery
미국
앱 사용 기간 29일
2023년 6월 21일

Excellent customer service. Manohar was great but the limitations of the product prevented a great resolution.

We have customers come to us, often when they've pre-ordered, and ask to make a change to their order. So, we make the change in Shopify and update the order. Based on my initial understanding, the "update" webhook should have picked up the change of product. It did not.

It turns out I ...

RSLTEST
미국
앱 사용 기간 15일
답글 PluginHive개 2023년 6월 23일

Dear Scott,

We sincerely appreciate your kind feedback regarding our Customer support. However, we regret to learn that our product hindered you from attaining a satisfactory ...

2022년 9월 30일에 편집됨

Updated: Revised to 3* (happy to revise to a higher rating once the issue with local post integration gets resolved) A+ for effort, Keerthi has been very helpful in getting things sorted. FedEx now works properly but we've hit a wall with the local post office integration. The issue is not all entirely with PluginHive, as the local post should making sure the correct information is being used. ...

Rapp Collect
홍콩(중국 특별행정구)
앱 사용 기간 2일