Omtaler (490)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
Redigert 28. februar 2023

Setting up shipping was tricky for me, as I have products that need to be treated quite differently. This app seems to have all the features I need and they provided a great deal of support to me to get it functioning as needed. Two thumbs up and many thanks!
PS. Over a month later, we're still getting terrific support from the team behind PH MultiCarrier App. Many thanks!

Choro Shop
USA
3 måneder bruker appen
31. august 2023

Love this app, it was the only way we could charge shippings rates based on quantity. They are super responsive, and will hop on a call with you to explain and walk through any issues you are having.

This Element Inc.
USA
3 måneder bruker appen
21. juni 2023

The service was very good the guy was very helpful with answering my questions and walking me through the site. This is going to make my orders a lot easier. Thank you for all the help.

Healthy Hydration
USA
3 måneder bruker appen
29. april 2022

This app did wonders for us, We have a huge inventory of products, but we set up a data entry system to gather all the dimension data and weight so as to pass it on to shopify & the app. We had a few bumps along the road as we have a integration system with our back office system, which uploads products to shopify, it caused a problem which the app support team helped us pinpoint, and then they helped us in all our queries including reasons why price was off (We were using inches instead of centimeters for the boxes) Its these things that the support team is there to help you all the way through!

Steel and Pipes Inc.
USA
3 måneder bruker appen
13. desember 2023

1. The PH MultiCarrier Shipping Label stands out as the ultimate tool for managing your Shopify orders. Its convenience is unparalleled, allowing you to effortlessly process your orders. What sets it apart is the exceptional support provided by its team, who treat you like a part of their own family. Their problem-solving approach is both agile and efficient, ensuring that any issues you encounter are swiftly resolved.
Thank you so much for your service...

Alpha Zacked
India
Rundt 2 måneder bruker appen
15. desember 2023

Très bon service à la clientèle, ils m'ont appelé dans les minutes suivantes de ma demande et ont fait le tour de l'app avec moi pour me montrer comment set up le tout. Je recommande!

Moments Captura
Canada
Rundt 2 måneder bruker appen
14. februar 2024

Great customer support. Probably the best app for synching all couriers in one place. Easy to use and very effienct

Nobile Italy
Italia
12 dager bruker appen
14. desember 2021

I'm new at this and I'm still setting up my shop. So I might upgrade my review when I've had more of a chance to try it out. The customer service so far has been very quick and helpful. On the other hand, I was surprised that for my size business I would need to have a Stamps.com account to ship with USPS . . . so that's another $18/month. And that was upsetting—I wish I knew upfront. But after an hour or two of checking out my options and number crunching, I think it might be worthwhile to use this app with the free Shopify theme I chose as compared to the fees I have to pay on Etsy. And I DO feel that the ability to use dimensional shipping is essential for my business. How I feel about Shopify making you need an extra app for a normal essential function makes objectivity about rating this app a challenge! But some of the support people were particularly helpful so I feel encouraged about that. So we'll see how it goes.

Mama Love Organics Shop
USA
2 måneder bruker appen
PluginHive svarte 16. februar 2022

Thank you so much for your Feedback and kind words. It means a lot to us. Please feel free to reach out to us if you face any difficulty, we will be more than happy to help you.

17. oktober 2020

The app seemed so promising. Unfortunately it has generated problematic labels.
All my export shipment through DHL Express from India were sent back from Mumbai without leaving the country due to whatever wrong labels and info they used to generate these labels.
It has lead to massive loss of customer trust that we had accumulated over a long period which is the most hard thing to regain.
It has also lead to massive financial loss.
A look at their API call to generate the label shows that they are using completely wrong HS Codes , Quantity and Price.
They are only using 1 item instead of multiple and using wrong rates and quantities for that.
It is a big NOOO.

Khaucha Dabba
India
2 måneder bruker appen
PluginHive svarte 3. november 2020

Hello Ameya,

We are sad to hear about the trouble you are facing at this point.

As explained over call, the current situation is due to the instability of the DHL India system. They have not intimated about changes in the API.

We recommend you do not create any more shipments until we get a confirmation from the DHL India team.

Regarding losses incurred, Request you to respond to the DHL commercial team if you would like to claim the Invoice value or the freight charges as compensation?

Also, the FedEx International shipments are processed successfully and in the transit status now, Due to the COVID situation, there is a long delay in International shipments.

PluginHive team promises to stand behind you until the issues are resolved and the entire DHL India shipping process is streamlined.

Let me know if you need any help.

29. desember 2021

Extremely knowledgeable support team and walked me through each and every step I was in need of to successfully configure the app. Very happy with the purchase.

City Lights SF Trade
USA
2 måneder bruker appen
PluginHive svarte 22. februar 2022

Thank you so much for the review. We’re are glad to know that you are happy with the app and our support could help you in setting up the UPS Sure Post rates.