PH MultiCarrier Shipping Label , 422 vurderinger
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I wish I had better things to say about this app, because the people behind it are really nice. However, I used it for about a year and it was very difficult.
UI is complex and unintuitive. Only when we did high volume at Christmas could we remember the many tweaks and corrections that need to be added to many of the shipments. There is no documentation, and customer support is on a call-back basis. Setup was difficult, and even after using it for a long time we still had printing issues which we could not solve.
The developers promised a better UI, but that never happened. Positive point: the support person, when he did get back in touch with us, was very patient and willing to spend whatever time was necessary to make the app work.
With another round of development this app could work, but it became unusable for us.
Jon was so helpful helping us set up our site! He took his time to review our concerns and even had a zoom call so we could look at everything together. He resolved all of our issues and we really appreciate his help. We are excited to get to our store up and running with the help from this app!
Thank you for your feedback, we appreciate it! It is always our priority that our customers not only install the app but they get complete benefit out of it by saving shipping costs, time and effort.
Bra app som underlättar hanteringen av frakter. Lite rörig och småklurig att sätta upp men när allt är på plats fungerar den som den ska. Mycket bra support som svarar snabbt mina frågor.
It has helped our business to automate the shipments and save time in the process. They also have a technical team that is always willing to answer all questions and constantly work on improvements to the app.
We are so glad to know that the app has been a time saver by automating your shipments. Thanks a lot for taking the time to recommend the app and support.
Great App, super responsive support, questions answered and problems solved within minutes. Highly recommended.
Dear DermaHealer,
Thank you for taking the time to share your positive experience with the PluginHive Multi-Carrier shipping app. We're thrilled to hear that the automatic generation of commercial invoices for international shipments with FedEx was helpful to you.
We appreciate your business and look forward to serving you again in the future.
Mr.Kumar was very helpful in deducting what my problem was, If I need further help, I feel confident in their ability to help me resolve it. The App offers many Features and allows the customers to interface with your shop more progressively.
good app and functionality. Customer support is fantastic. Shashi Kumar explained everything in detail and helped with the set up.
I was having teething troubles working out how to use this app and prathysha called me seconds after I left a request in the help box and resolved all the issues I had. Amazing customer service!
It's glitchy and support is slow to respond. Also, they do not offer discounted rates as claimed. **
Awesome support. I love it. Awesome support. I love it. Awesome support. I love it. Awesome support. I love it. Awesome support. I love it.