Omtaler (519)
Raffiner
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Etter vurdering
We liked the app at first, but then it started acting buggy. Their support attempted to help, but they couldn't sort it out quickly enough to solve the problem. Our customers were being charged the wrong shipping rate. Not good! So we had to dump the app and move on. The app was rendering a "flat rate $10 fee" without showing the correctly setup UPS or USPS rates. We have NEVER set up a $10 flat rate fee / so I have no idea where this app was getting that from. However, their support team did get back to us, and they genuinely wanted to make things right - so I will leave this a 4-star rating. Yet, at the end of the day we did go with a different shipping rate tool for our store.
This is the second store we have used this app. Excellent support and functionality.
I am very happy with the outcome. I just needed some information on how to use it properly.
Great service, onboarding is easy with their help. We were able to connect APC service very quickly.
Glad to know the app streamlines shipping for your wellness products internationally from the US using APC Postal Logistics - Priority DDU w/DC.
The PH team was very responsive an helpful during the setup process! I look forward to our partnership.
great support
The service was very good the guy was very helpful with answering my questions and walking me through the site. This is going to make my orders a lot easier. Thank you for all the help.
Have received stellar support in a timely manner to all the issues that I had. A lot of the key features are included along with many more that we didn't even know we would need. Very well priced too!
Très bon service, support rapide et efficace. Application bien développer et fonctionnel.
Advisor was very helpful and explained what I need to do, to get the ball rolling with our requested shipping automation.