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Service is incredible. Needed help, so put in a query on the help popup and had someone call right away and help me with shared screen. App looks to have everything I was missing, and remove all the annoyances I had with Shippo
Shashi has been super helpful both times I have needed customer support. He walked thru my exact problem and fixed the configuration. So much nicer than a bot sending you a link to FAQs. Thanks for the great support.
Excellent app and fast support. all you need for order fullfillment & label generation. Had an issue recently and it was attended to and fixed within the hour.
Thank you so much for the review and your appreciation for our support team! This really made our day!
Showing customer facing dimensionally derived shipping rates has been a major headache since we opened. We also have the issue of sending items of high value needing an "insurance" add on rule, not all items, but 30% of our shipments. We have been eating high shipping rates through using Shopify's weight only paradigm. Prathyusha was exceptionally patient, consistently available and pragmatic in understanding what we needed to do to get our problems resolved. The app is great and more than pays for itself. Great customer service.
We’re so glad the app has been useful and paying off itself. Also happy to know that the support team understood and helped set up the app for your complex requirements. Wish you good luck.
Excellent customer service at all hours of the day, and extensive options to customize our shipping preferences. Really enjoying this app so far!
Thank you for sharing your experience with our Shipping App! We are glad to know that our app has helped you optimize your shipping strategy and meet your business goals. Please do not hesitate to contact us if you have any questions or concerns.
Thank you for choosing our app, and we look forward to serving you in the future!
Regards,
PH Multi Carrier Shipping Label App Team
So far I think it's going to be great. Support is wonderful - Shashi Kumar was very helpful! He helped me get the app set up and walked me through answers to my questions.
We have an issue with the app and Addina help us to fix the problem immediatly via call. Super helpful during resolving the issue.
Thank you for taking the time to leave us a review. Appreciate your kind words.
We are using this app to be able to ship to multiple locations across the world from different shipping locations. The support team was incredibly helpful and clear for our use case. We were able to get set up on the app, test and go live within one day. Thank you!
Thank you very much for the wonderful feedback for the app and the support. Appreciate you for taking the time out to recommend our app and support.
Have been using this app for over a year now. My original review as listed below still stands. This is a great app, a "must have" for eCommerce shipping. We ship world wide and it works great. The customer support is the best I have ever seen in, not only this industry, but any other industry I have worked in. Recently I had identified a couple of features that would be important to our website and they added these features to their app. This was a valuable advantage to dealing with them.
Thank you so much for recommending the app and we’re happy it is helping you operate with ease.
Manohar was Amazing helping me with questions and concerns great job!
Keep doing a great job thank you
PH multiCarrier they have the best customer support they always helped me with any issue with I this time I had an issue with generating my labels and they help me very good! have Thank you Guys good Job!