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Sibi was helpful in providing support when I had shipping label errors. Canada Post integration was simple and label creation was successful.
Not only does this app do what it says it will do and it does exactly what I needed on my website, but the customer service is outstanding. I needed a little help getting it set up like I want...sent an email requesting a call back and got the callback within a short time. The tech logged into my account and made everything right while we were on the phone. There is not much of that type customer service around these days.
We've only been using it for a few hours so far, but the support has been excellent and helped us get it running the way we need it to. We process 1k+ orders a month and have been previously booking them manually with the carrier, so this will save us A LOT of time and effort. Thanks so much!
Thanks for taking the time to leave us a review. It gives us immense satisfaction to hear that the app is able to save a lot of your time and effort.
I am in the process of setting up, but so far very impressed with the customer service. Thank you Addina for all your help!
Thank you for you taking out the time to write a review about our service and solution. Appreciate it.
I'm very happy with the functionality and service of this app so far. The team has been quick to respond to my inquiries in detail and even helped me correct my rules by zoom.
A truly time saver, thanks to this app I have 2 hours of extra time every day day.
The team behind this app is amazing, they are extremely helpful and supportive. They respond immediately, even on weekends, so you are always covered.
They have gone the extra mile to adapt the app to all my specific needs, and have been very patient with all my questions. Will definitely recommend.
Great assistance from Sibi, very helpful. I have been using the app for a while and it integrates seamlessly.
Great app with excellent back up and customer service. Had a telephone call in the evening which was way more than I expected. Very pleased so far! Highly recommended.
I have received great help from Keerthi. After i wrote my initial review. Thank you so much! Kind regards, Mikael
Dear Mikael,
Please pardon the delay in calling you on the given number.
We appreciate you joining us on the call, and I'm glad we were able to setup Postnord carrier and generate labels. If you require any additional help, please get in touch with us.
We strive to give each and every one of our customer's prompt service.
great features that are not standard in Shopify. That combined with amazing customer service make me give this 5 stars
Thank you so much for the review. Glad to know you are happy with the app functionality and the support.