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The app has everything you need to start your successful business not only the app itself is easy to understand and control and has live rates at checkout, shipping labels and dimensions for individual parcels but also the best customer support where he came on a Zoom Meeting to assist me. I am beyond happy and satisfied with this App and I recommend it to everyone!
"Excellent customer service! Quick response, friendly staff, and issue resolved promptly. Highly recommend!"
Introduction session was great. Every single time I mail them with questions and problems, I get answers back within a few hours.
This is how customer service should be done. I am so extremely pleased with the app and it's support! Has saved me many, many hours when sending tons of packages.
The app meets almost all of our needs as a young start-up, but what I treasure the most is the amazing, and quick, support we get. They are very good in explaining processes, providing screenshots, etc as needed. They almost act like consultants in assisting you in accomplishing something that may not be standard functionality.
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As far as functionality, we currently integrate both our UPS and USPS accounts, with several items. We've been able to set it up so it works perfectly in selecting the right package, even when we have a mix of items. Sure it could use an enhancement here or there but this app has made life so much easier for us, and when you're dealing with new accounting apps, etc, that is priceless. Easy 5 stars!
Really great customer service. Scheduled a zoom call within minutes of me saying I needed help & worked with to me troubleshoot and learn through doing.
Manohar was very helpful with guiding me through the app, and promptly answering all my questions. The app helps a lot In processing our shipments and keeping customers updated on tracking
Very helpful, and understood my problems, and fixed them quickly. Very helpful! He connected to my computer and fixed things live while I watched. Great! PH Multicarrier seems like a very easy to understand!
communication was excellent response was fast. it was very easy to fix and understand thank you
I recently had the pleasure of experiencing outstanding support and utilizing a highly user-friendly app. The overall experience was nearly flawless, with prompt and helpful responses, making my work significantly easier.
The support provided was truly excellent. Whenever I encountered an issue or had a question, their team was readily available and responded in a timely manner. Not only were they quick to respond, but their assistance was also highly effective, addressing my concerns and resolving any problems I encountered. Their dedication to providing exceptional customer support is truly commendable.
Additionally, the app itself deserves recognition for its user-friendliness. The interface is intuitive and easy to navigate, allowing for a smooth and efficient user experience. I found myself quickly adapting to the app's functionalities, which made my work tasks much more manageable. The developers have done a remarkable job in creating an app that is both powerful and user-friendly.
In conclusion, I cannot emphasize enough how impressed I am with the excellent support and user-friendly app I encountered. The responsiveness and effectiveness of the support team, combined with the app's ease of use, have made my work significantly easier. I highly recommend this service to anyone in need of reliable support and an app that simplifies their tasks.
Strong customer service support with good follow up!! Their customer service team is amazing. They are very knowledgeable and extremely helpful. I wish all companies had customer service like this. Issues are fixed in short periods of time