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Not only does this app do what it says it will do and it does exactly what I needed on my website, but the customer service is outstanding. I needed a little help getting it set up like I want...sent an email requesting a call back and got the callback within a short time. The tech logged into my account and made everything right while we were on the phone. There is not much of that type customer service around these days.
We've only been using it for a few hours so far, but the support has been excellent and helped us get it running the way we need it to. We process 1k+ orders a month and have been previously booking them manually with the carrier, so this will save us A LOT of time and effort. Thanks so much!
Thanks for taking the time to leave us a review. It gives us immense satisfaction to hear that the app is able to save a lot of your time and effort.
Excellent on call customer service!
I am in the process of setting up, but so far very impressed with the customer service. Thank you Addina for all your help!
Thank you for you taking out the time to write a review about our service and solution. Appreciate it.
I'm very happy with the functionality and service of this app so far. The team has been quick to respond to my inquiries in detail and even helped me correct my rules by zoom.
sibi has been a great help in getting us set up with the app, we are excited to launch site soon. great app with great options to fit all shipping requirements. we have one last item that is being addressed by the team and then we are off to the races!
A truly time saver, thanks to this app I have 2 hours of extra time every day day.
The team behind this app is amazing, they are extremely helpful and supportive. They respond immediately, even on weekends, so you are always covered.
They have gone the extra mile to adapt the app to all my specific needs, and have been very patient with all my questions. Will definitely recommend.
Outstanding support team and great app. Keerthi patiently helped me with the onboarding process.
PH Multicarrier shipping label app makes the whole process easy
Thank you for taking the time to share your positive feedback about our PH Multi Carrier Shipping Label App. We are delighted to hear that our team was able to assist you in getting the app running for your shipping needs.
If you have any further questions or concerns, please do not hesitate to reach out to us. Our team is always here to provide support and assistance.
Regards,
The PH Multi Carrier Shipping Label App Team
great features that are not standard in Shopify. That combined with amazing customer service make me give this 5 stars
Thank you so much for the review. Glad to know you are happy with the app functionality and the support.
The customer service was friendly and available the next day. They helped us get all set up with some tips as well.
We are happy that we were able to setup the UPS Sure Post rates and the app is now meeting all your shipping requirements. Thank you for leaving us a review. This means a lot to us.