Recensioner (520)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
23 januari 2023

Sibi is such a great helper for me.

The call has been absolutely fantastic!

Thank you so much for your help.

BRYCE Art
Thailand
4 dagar användning av appen
12 juli 2021

Prathyusha's meeting and guidance was very helpful. She was able to walk me through the set-up processes very quickly.

Lensbaby
USA
4 dagar användning av appen
PluginHive svarade 22 juli 2021

Thanks a lot leaving us a review. We are glad to know that we were able to help you with a walk through of the app and the UPS SurePost rates.

21 juli 2023

i had troubles configuring it but the support center help me instantly. Excellent service. ok ok ok

DE LA ROSA INTERNACIONAL
Spanien
4 dagar användning av appen
28 juni 2021

Very well designed app with logical settings layout, customer support is excellent I was having difficulty adding my carrier FedEx - a quick chat with the online support and they linked it for my without an issue. Would highly reccomend.

Pennine Tea and Coffee
Storbritannien
4 dagar användning av appen
PluginHive svarade 20 juli 2021

We are happy to know that we were helpful in the process of integration with FedEx. Thank you for recommending our app.

14 augusti 2023

Thanks for all your hard work. Great customer service. Appreciate the quick attention and to hop on the call right away.

Little Bits Embroidery Blanks
USA
4 dagar användning av appen
13 juli 2023

Support is very good, booked a call with them on the day and got my set up all sorted. Very good service.

Peech Hair
Australien
4 dagar användning av appen
12 januari 2022

Cela fait deux fois que je dois appeler le service pour remettre l'application à jour. Le service est rapide et excellent mais il est difficile de parler avec la représentante en français, voir impossible. Elle a pris le contrôle de l'écran et finie par m'aider à remettre le tout en ordre. Très gentille et courtoise. Toujours, je ne comprends pas pourquoi le service s'est déconnecté de mon système deux fois en 1 mois.

Boutique Inten6t
Kanada
4 månader användning av appen
24 februari 2023

Shashi made the plug in hive set up seamless, glad to be using surepost on our site. Good customer service and helped me with the setup on our site.

The Nothing Personal
USA
3 dagar användning av appen
11 februari 2022

Jon M was extremely helpful in helping me set up the app to work for the dimensions of our products and thoroughly explained every step of the set up process. He was also integral in helping integrate our already existing carrier accounts into the app. Thanks!

Pryor Custom Craft
USA
3 dagar användning av appen
14 december 2021

I'm new at this and I'm still setting up my shop. So I might upgrade my review when I've had more of a chance to try it out. The customer service so far has been very quick and helpful. On the other hand, I was surprised that for my size business I would need to have a Stamps.com account to ship with USPS . . . so that's another $18/month. And that was upsetting—I wish I knew upfront. But after an hour or two of checking out my options and number crunching, I think it might be worthwhile to use this app with the free Shopify theme I chose as compared to the fees I have to pay on Etsy. And I DO feel that the ability to use dimensional shipping is essential for my business. How I feel about Shopify making you need an extra app for a normal essential function makes objectivity about rating this app a challenge! But some of the support people were particularly helpful so I feel encouraged about that. So we'll see how it goes.

Mama Love Organics Shop
USA
2 månader användning av appen
PluginHive svarade 16 februari 2022

Thank you so much for your Feedback and kind words. It means a lot to us. Please feel free to reach out to us if you face any difficulty, we will be more than happy to help you.