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The app handle fedex shipping and shipping by zones for my store! This was the solution to handle free shipping to certain zip codes inside LA!
Great service and customer service!
The support team is fantastic! They quickly respond to requests and guided me through set up via screen share - much more helpful and efficient than communicating via email or chat. The app has all the functionalities we need to ensure shipping costs are based on package dimensions, product weight, and the weight of packaging, rather than product weight and dimensions only.
Thanks a lot for the amazing review. We are happy to hear that our support was helpful and the app is meeting all your shipping requirements.
It has helped our business to automate the shipments and save time in the process. They also have a technical team that is always willing to answer all questions and constantly work on improvements to the app.
We are so glad to know that the app has been a time saver by automating your shipments. Thanks a lot for taking the time to recommend the app and support.
You guys are fantastic. The app is fantabulous as I have been trying different shipping apps which gets things complicated and customer care is not on time. But with your app and your team is right on time to help ur customers out. Thanks again and keep it up.
I used this app to connect Fedex SmartPost to my store! It has worked flawlessly and the support team has helped me with every single step of the set-up.
UPDATE - No issues since! The occasional hiccup, but customer service is helpful and the problems are always fixed quickly. UPDATE - There was apparently an error in the system they they updated right away and seems to be working well now. Fast customer service and offered an extended trial for the loss of $. I will update my review again in a month as I do like the options of the app as well as the integration. Fingers crossed no more issues. I installed this app to streamline my shipping and take use of my negotiated rates with Canada Post. The day after my 14 day free trial was over the app advised it was charging one amount, when in reality my carrier account was being charged double! I wouldn't have caught this anytime soon except I needed to log into my Canada Post account for another reason. I'm thankful I did or I would have lost literally thousands of dollars in a month.
App does what it promises and the support team is very helpful. Helped us set it up and is always there for everything we need.
Thank you so much for the review. We really appreciate you taking the time out to share your experience with us. This keeps our team motivated.
So, this is going to be a long review, if you're just deciding if its worth it just read this: I've saved hundreds of dollars just because with this app I'm able to use the rates Canada Post gives to small businesses (which are way way better than what Shopify offers) Don't get fooled, Shopify's "discounted rates" are a ripoff (at least for Canada Post which is what I've used) So, buy this app, it will pay for itself even if you only send two packages per month! I bought this app because I fell in love with the Canada Post app these developers created for woocommerce. Without second thoughts I bought it.
I should say that their Shopify app is not as perfect as the one for woocommerce, with the other app I never had issues.
With this app it has so many things that needed to be adjusted.... like the labels printing in multiple pages, wrong rates displayed in the app, or multiple packages generated for a single order, I feel that I had to contact the support team so many times!!!
That been said, the support team is great, they're willing to help you out and won't give up until you're satisfied, they've helped me through email, chat, and even zoom call!
I'm just starting out and hope that now that I already went through all these issues I don't have to bother them again, but even if I have too, I know they'll be great. So if you're looking for an app that will save you hundreds of dollars, with awesome support, this is the one!!!!
Thanks a lot for taking time and living us a wonderful review. We are glad to know that our app is saving you hundreds of dollars and our support team could help you resolve issues you faced.
I needed this app for automating the process of UPS Shipping labels. I installed a few apps to do this, just to find that they didn't support UPS or didn't work as stated. After installing this app Jon phoned me and guided me through the setup! I encountered a small issue with registering my UPS account and Jon worked on this in the background while I waited, sorted the issue and called me back. He then guided me through using the app and setting up all the packing parameters. I couldn't ask for a better service and I'm not sure one actually exists. We are building another store and will use this app again! Thanks Jon.
I am using this app within Shopify platform to help me split my orders by creating a maximum weight rule to insure a single box does not exceed a certain weight. Creating this rule has allowed me to ship multiple boxes within a single shipment, while using my UPS negotiated rates to better serve my customers. Before I discovered this app, I was unable to avoid passing on to my customers the overweight charges imposed by UPS on packages exceeding 70 lbs. This caused shipping rates to be very high and turned away many potential customers. Multicarrier app is very reasonably priced and their support team will diligently work with you to provide you what you are looking for. If there is an issue, they will resolve it ASAP. They are friendly, knowledgeable and very thorough. If you think this app will work for your shipping needs, don't hesitate. They offer a free 14 day trial period and the install and set up is very easy. Enjoy!