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Sashi was very patient with all our app questions and understood our needs. He also made it clear he was there to help with future questions as we set up our packaging. Thank you!
The app functionality was great and their support turn around time is great. They always respond with in few hours and they are happy to join a quick call to explain. Appreciate their effort in making the useful apps.
This app is wonderful, solved all of our issues with shipping from different carriers and our custom configurations. But more than that the support team is stellar, so responsive, and was ready to help us every step of the way to get things set up and working properly. Thank you!
We’re happy to know that the app solved all your shipping issues with multiple carries. Thank you so much for the review and appreciation for the support team. Wish you good luck..
Very robust and helpful app that allows me to deal with products of all sizes and weights. The best part is that the customer service is amazing. Whenever I've had a problem, I've gotten quick and clear responses. I even have had Shashi jump on a Zoom call to walk me through! Really appreciate it!
Shashi was very helpful resolving our doubts. The app works very well and we are happy with the service
Thank you for your feedback. We're happy that we were able to help you with displaying UPS & FedEx-calculated shipping rates at checkout using our app.
As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs.
Regards,
PH Multi Carrier Shipping Label App Team
Fantastic assistance today from Manohar. Addressed my issues and provided a full walk through of an initial setup to ensure we had done it correctly.
I got this app because my previous one was not very helpful when it came to connecting couriers and other little niggles. This app is great. I can request pickups from the carriers easily, its easy to navigate, and the support is fantastic. I have had a few issues setting everything up and the team get back to me with a solution within a few hours - once within about 15 minutes. Having a good time with it so far!
Thank you for your prompt service. I had an issue with the rates not being displayed and they took the time to help me trouble shoot and guide me on what I was doing wrong.
Thanks a lot for taking the timeout to share your experience with us. We really appreciate it!
Prathyusha was very helpful. Unraveled our problem quickly during a screen share. I was very impressed with customer service.
Thank you for the amazing review. Glad to know that our support was very helpful. This means a lot to us
The customer support is absolutely over expectations! Fast replies and really putting in huge effort to help. After some help from the support we got a good understanding of how the app works. The app offers most of the tools we need for our store.