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Great customer service with a lot of patience. Totally solved my issue and all question via zoom step by step.
Thanks a lot for the review. We are happy to know that our service was helpful. This means a lot to us.
I originally installed the app because shopify defaults to one package size for all products and there is no way to turn off this feature or add other package sizes for other products so I was having to incur the cost for my larger objects which were being calculated by default to be shipped in smaller boxes. When I installed the multicarrier shipping app, Jon was patient and nice enough to guide me through the entire process and even took care of troubleshooting for me. The customer support is incredible and I recommend the app for anybody having the same shipping issues with default packaging through shopify. They really are a dedicated and productive team and I genuinely felt like they had the best interest for me and my business in mind.
Thank you Vilma for your kind feedback and appreciation! Working and interacting with you was nice and I am glad that I could be of help. Wish you all the best with your project.
The app is a little bulky, but that can be expected with large and versatile tools. The app works really well with Shopify and seems to work well with google. I am most impressed with the customer support and dedication to customer satisfaction, which is a dying art in our world. It is easy to get ahold of the team, and they are very quick to respond or call. Prathyusha has been especially excellent to work with and has done a great job of getting the right information so we can get our products and variants showing correctly. I am very happy to have been in communication and look forward to any other conversations that may need to occur.
Excellent app! The setup is easy to configure and everything is pretty straightforward. The app support is top-notch, they go out of the way to solve doubts and provide you with additional information.
Great support and even better app! Highly recommended. Saves our team time and money on all shipping orders.
We are happy to know that our app saves you time and money. Thank you for recommending the app. This means a lot to us.
Great app! It has saved me lots of headaches. If you are looking for an easy to use shipping charge experience for your website, then look no further.
Thank you so much for taking the time to leave us this amazing review.
Best app for multiple carriers. I definitely recommend this. Price is reasonable & their support is great.
Thank you so much for recommending the app and appreciating our support team. It means a lot to us.
"Excellent customer service! Quick response, friendly staff, and issue resolved promptly. Highly recommend!"
Pleasure to work with their team. They were able to help us integrate our carriers with negotiated rates and assist with setup and config.
It was a pleasure to work with you and your team too. Thank you for your patience and cooperation.
Introduction session was great. Every single time I mail them with questions and problems, I get answers back within a few hours.
This is how customer service should be done. I am so extremely pleased with the app and it's support! Has saved me many, many hours when sending tons of packages.