评论 (523)
优化
-
按评分
Excellent app and fast support. all you need for order fullfillment & label generation. Had an issue recently and it was attended to and fixed within the hour.
Thank you so much for the review and your appreciation for our support team! This really made our day!
Showing customer facing dimensionally derived shipping rates has been a major headache since we opened. We also have the issue of sending items of high value needing an "insurance" add on rule, not all items, but 30% of our shipments. We have been eating high shipping rates through using Shopify's weight only paradigm. Prathyusha was exceptionally patient, consistently available and pragmatic in understanding what we needed to do to get our problems resolved. The app is great and more than pays for itself. Great customer service.
We’re so glad the app has been useful and paying off itself. Also happy to know that the support team understood and helped set up the app for your complex requirements. Wish you good luck.
We have an issue with the app and Addina help us to fix the problem immediatly via call. Super helpful during resolving the issue.
Thank you for taking the time to leave us a review. Appreciate your kind words.
We are using this app to be able to ship to multiple locations across the world from different shipping locations. The support team was incredibly helpful and clear for our use case. We were able to get set up on the app, test and go live within one day. Thank you!
Thank you very much for the wonderful feedback for the app and the support. Appreciate you for taking the time out to recommend our app and support.
Have been using this app for over a year now. My original review as listed below still stands. This is a great app, a "must have" for eCommerce shipping. We ship world wide and it works great. The customer support is the best I have ever seen in, not only this industry, but any other industry I have worked in. Recently I had identified a couple of features that would be important to our website and they added these features to their app. This was a valuable advantage to dealing with them.
Thank you so much for recommending the app and we’re happy it is helping you operate with ease.
Keerthi was great support, very helpful and patient with setting up the back end. Plugin quite simple to use actually once you get used to it. More automated features would be great.
Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.
Awesome app it worked perfectly to connect my store to DHL, customer care is very kind and efficient!
Thanks for leaving us a review. Glad to know you are able to connect to DHL easily and ship faster. We are with you in your entrepreneurship journey.
Not only does this app do what it says it will do and it does exactly what I needed on my website, but the customer service is outstanding. I needed a little help getting it set up like I want...sent an email requesting a call back and got the callback within a short time. The tech logged into my account and made everything right while we were on the phone. There is not much of that type customer service around these days.
We've only been using it for a few hours so far, but the support has been excellent and helped us get it running the way we need it to. We process 1k+ orders a month and have been previously booking them manually with the carrier, so this will save us A LOT of time and effort. Thanks so much!
Thanks for taking the time to leave us a review. It gives us immense satisfaction to hear that the app is able to save a lot of your time and effort.
Excellent on call customer service!